1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Spokane, Washington State
Positive section of review
This hotel is within walking distance to Fox Theater, we attended a WSU white coat ceremony. Staff were very nice. Room was big and clean, with two queen size beds and a seating area. Our room even had two tv's for each bed...My friend and I both had JAWS on. There is a Keurig with coffee and tea Also, has an iron and ironing board, thank goodness, my clothes were a little wrinkled from the drive over from Seattle. The beds were very comfortable...The pillows were amazing :) I wish I would have looked to see what kind they were, I would love them as my pillows at home. I chose to use valet parking instead of the lot which was fast and friendly service. We did not do any 'extras' at the hotel nor did we eat there. I will definitely stay here again.
Negative section of review
There was nothing that we didn't like...Well, maybe the train, but that can't be helped. I didn't notice the train noise but my travel buddy did.
Boston, Massachusetts
Positive section of review
We had vouchers for the restaurants and used them. The lunch /dinner restaurant was great. Sauciety was "just okay". It had many choices, which was appreciated, but the pastries, oatmeal, and eggs were just okay. The service was attentive and pleasant in both restaurants. Staff was great in all sections of the hotel.
Negative section of review
The pillows were a little lumpy, but in all honesty, I like a flatter pillow, of which there were none.
Beverly, Massachusetts
Positive section of review
The apartment was very nice. It was well furnished, clean and comfortable.
Negative section of review
I tried to contact staff with a question I had, left a voicemail and nobody returned my call.
Ocean Shores, Washington State
Positive section of review
Staff is wonderful Breakfast was good and they let us bring our poochie.
Cody, Wyoming
Positive section of review
Location, comfortable beds and pillows. Elevator!
Negative section of review
The shower hadn’t been cleaned and there was used soap in the holder.
Stowe, Vermont
Positive section of review
The staff was super friendly and helpful.
Negative section of review
A tiny bit behind on cleaning but there was a very big wedding that weekend too so completely understandable.
Washington, D.C., District of Columbia
Positive section of review
Location; staff very helpful.
Negative section of review
Parking should be free as it mostly outdoor and not supervised on the parking area by a human. Pot for boiling water dysfunctional (water sprays outside the cup area). Would be nice to have a mini-fridge even for small fee per each stay. Bathroom door does not close although the way possibly floor or the door is uneven. Upon entering the room the first time after checking in the AC was set on 64 degrees full blast. Hotel via signage encourages saving electricity (and their money) on lights out policy - the AC setting negates this.
SeaTac, Washington State
Positive section of review
Cleanliness
Negative section of review
Staff wasn’t really friendly
Florence, South Carolina
Positive section of review
The staff
Negative section of review
There was nothing not to like
Portland, Oregon
Positive section of review
restaurant and amenities are amazing. great service
Negative section of review
breakfast was gone 1hr before the end of breakfast hour