1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Linthicum Heights, Maryland
Positive section of review
The room was very comfortable and clean with high end bedding and Crabtree & Evelyn for toiletries. I slept so well and enjoyed the massive big screen tv. It was convenient to have a restaurant on the property. The crab sandwich was an amazing treat for a visitor from out of state.
Columbus, Ohio
Positive section of review
The whole stay was amazing! The assistant manager went above & beyond to upgrade us & give us complimentary breakfast also for our 10 year anniversary night! Top notch service !!
Waco, Texas
Positive section of review
The location was perfect for my bissines trip, rooms are clean and stuff were friendly.
Negative section of review
The indoor pool was a little cold. I travel with my family and always make sure there is an indoor pool for them to sweep regardless of the water .
Green River, Wyoming
Positive section of review
The location was easy to get to. The staff was very friendly.
Negative section of review
The bed was the most uncomfortable hotel bed I had ever slept in, and only had 3, also incredibly uncomfortable, pillows. I noticed stains on the top blanket and on one of the pillows. It was a struggle to keep the room at a comfortable temperature, because the HVAC unit was too good at heating and AC, so we had to get up and change it multiple times in the night. There is a coffee maker in the room, but you have to request the coffee (and an ice bucket if you want one) from the front desk. I assume they also give you the cups to go with it, because there are none to be found in the room. It feels like everything was done to be as cheap as possible for corporate, while removing a lot of comfort for the visitors.
North Augusta, South Carolina
Positive section of review
Breakfast was great and loved the staff
Negative section of review
You need a pool
Brookshire, Texas
Positive section of review
Clean, really comfortable beds, value
Negative section of review
All was good
Telluride, Colorado
Positive section of review
Great location
Orlando, Florida
Positive section of review
Location
Negative section of review
It is old and news an upgrade ASAP
Lemont, Illinois
Positive section of review
Location
Negative section of review
N/a
Brook Park, Ohio
Positive section of review
Nothing
Negative section of review
It was dirty scary blood stains in the floor beds were gross we clocked in went to Walmart to get baby milk came back told them I asked for a refrigerator and they informed me there is none I explained I had a baby no accommodations told them there was burns all over the bedding they said I booked a smoking room and I know I didn’t the baby is allergic to smoke and they wouldn’t move us nothing so I told them I wanted my money back we was leaving!!! And we left and when I got to another hotel best western they charged me again yes they refunded the wrongful charge but refuse to refund the first charge