1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sweetwater, Texas
Positive section of review
You can tell that the staff were trying their best. Overall, the staff was the really the only good thing, and they deserve a better place to work. They were clearly trying to keep the place clean, and I appreciate that, and the lady at the front desk made sure I was in a room on the quieter side of the hotel, which ended up being a bonus since there was a huge thunderstorm (by my Pacific Northwest standard) that was visible on that side only.
Negative section of review
The kitchenette was lacking the basics to make it usable, One broken knife, no flatware or other cookware. I’d had needed to buy everything to use it. So a money-saving amenity would have resulted in a net loss. Cracked chair-railing outside the elevator, the vending machines were broken, no coffee or anywhere else to get breakfast, and couldn’t make it due to the lack of kitchenware. Also I was very uncomfortable with someone, who I gather is a long-term guest, running through the hallway naked and pounding on doors. Unfortunately, these things put me off enough that I won’t stay here again, even if I was offered a free stay. I’ll pay more to stay anywhere else in town.
Houston, Texas
Positive section of review
This is always my favorite hotel. They are very clean and a quiet place. I always stay here every time I come to Houston.
Birmingham, Alabama
Positive section of review
Starting from the entrance. The clerk was very welcoming. It smells good and looks very clean.
Negative section of review
As you enter the halls, that smell of good goes away. The room 223. Did not have a fresh smell. maybe the carpet needs cleaning or replaced, you can tell the dont move around furniture when vacuuming. the worst part is that the main smoke alarm had so much dust. Let's me know they never high dust. The bathroom tub needs to be resurfaced. Sink had hair in it. The complimentary shampoo was pressed in and not replaced and had hair on it. The ac unit needs to be repaired or replaced and made a lot of noise, so we could not use it. The breakfast was ok. The staff member cleans as people leave and restock the food as needed. The price was fair. But you get what you pay for.
Panama City Beach, Florida
Positive section of review
The room was perfect loved the view and all the anemeties that were included with my stay.
Negative section of review
I couldn't find any excuse to complain here .
Philadelphia, Pennsylvania
Positive section of review
Beautiful colorful and great service customer and place is clean ..
New York, New York State
Positive section of review
The room have very good amenities ( rooms slippers, toiletries..)
Negative section of review
Staff not friendly, there is no value for money, the location is so noisy you have to wear ear plugs! Im not staying here again
La Quinta, California
Positive section of review
Beautiful location and architecture
Negative section of review
Pools and jacuzzi became cloudy and green quickly each day. Not many options for room service.
Smyrna, Tennessee
Positive section of review
There was no breakfast!!
Negative section of review
Unfriendly staff. No amenities (no soap, no ice). Was told they offer what they have to...2 plastic cups and they didn't really have to do that. For soap they left a small bottle of shampoo by the sink. We left a day early and the refused to refund the additional night.
Cincinnati, Ohio
Positive section of review
Nothing at all
Negative section of review
Everything. Filthy place. Room was dirty, walls and door looks like it hasn’t been cleaned in years. Bad smell. Pool looks like a pond with a bag floating in it when I looked. Drug addicts and government assisted living there. Breakfast was not worth it either to say the least. Overall I was disgusted and would never recommend to anyone
Las Vegas, Nevada
Positive section of review
Nothing at all
Negative section of review
Staff was rude and house keeping stole our alcohol, food & electronics, we were promised a check after it was confirmed.