1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Clearwater Beach, Florida
Positive section of review
Clean. Great location. Bed was super comfortable. Staff did not bother you. Had kitchen with stove and full size fridge.
Billings, Montana
Positive section of review
I’d like a refund. After I booked and paid for the room I was told there weren’t y rooms available
Atlanta, Georgia
Positive section of review
Great location and friendly staff. Breakfast is great and clean and comfortable room
Negative section of review
No microwave in room so need to go to lobby to heat food. Also no coin laundry.
Southern Pines, North Carolina
Positive section of review
Breakfast was adequate. Cereal, milk, donuts, bagels, waffles...
Negative section of review
Noise from adjacent room was very loud at midnight, poor soundproofing.
Kennebunkport, Maine
Positive section of review
The bed was comfortable, and the location was great.
Negative section of review
The onsite restaurant and bar were closed which was a main reason for booking there. The 1st room we were put in was in a different building from where the coffee and breakfast were served. Which meant we would have to get dressed and walk across a parking lot in the morning to get coffee. The 2nd room had painters in it. The 3rd room the staff couldn't unlock the door. We settled on a four room which was fine. Overnight the toilet overflowed and flooded the bathroom because the flusher keep running. I had to shut the water valve off to stop it. The front desk was closed with a sign to leave a message at a phone number. However, there are no phones in the rooms. We had to get dressed in the middle of the night and use the bathroom on the 2nd floor in the spa area. In the morning, we were moved to 5th room to be able to use the bathroom, but the heat did not work. After lodging a complaint with booking.com who then sent an email to the hotel regarding our issues we did receive a refund from the hotel. However, there was some resistance from the manager until he saw the email from booking.com.
St. George Island, Florida
Positive section of review
Convenient location. Quaint beach-like atmosphere
Negative section of review
Outdated! Needs to be renovated. Room painted white with brown trim. No dresser. Bathroom cheap looking to include vanity and mirror.
Charleston, South Carolina
Positive section of review
Location, bar & hotel design/ decor!
Negative section of review
I use to stay in this hotel everytime my boyfriend & I visited Charleston. However, the quality seems to lower everytime we visit. Our room didn't have a a microwave. The ceiling looked like it was leaving & they quickly patched it & didn't care how it looked. There was dog hair all over the floor. I don't have pets at home. I don't want a room that wasnt properly cleaned after hosting a pet. The lobby furniture was stained & dirty.
Jasper, Texas
Positive section of review
The beds were soft and clean
Negative section of review
Some guests were too loud
New Orleans, Louisiana
Positive section of review
Centrally located
Negative section of review
Nothing
Jacksonville, Florida
Positive section of review
Too old