1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Artesia, New Mexico
Positive section of review
My daughter and I were traveling back to her home in Ruidoso on 6/7/24 when we drove into the madness and chaos of the forest fires in that town. Once we got close we were turned away and told to evacuate. We immediately went to Roswell and started looking for a hotel they were disappearing like crazy and my daughter found Artesia which was about 45 min for us we went online and found this hotel we tried to book online and it didnt confirm of course because everything was getting booked so fast. We drove over late and the lady that helped us was so kind and generous. We had our dogs and they let us bring them in, didnt charge us. Then when we saw the hotel and how nice it was we were so thankful and appreciative. We heard them continue to work all night helping evacuees. I cannot say enough good words for this hotel and I will recommend it to everyone and plan to go back to just for a relaxing weekend one day. THANK YOU FOR YOUR KINDNESS!!!!
Negative section of review
No complaints everything was beautiful and perfect.
Terre Haute, Indiana
Positive section of review
Eileen (unsure of spelling) in the lobby during breakfast....so personable, kind, engaging, sweet, funny and accommodating. From the moment we stepped foot in the breakfast area she was like a momma making sure her babies were fed and well taken care of. She kept the area spotless, stocked and well organized. Eileen is a national treasure and should make millions! I wish more people were like her. The world would be a better place. I hope she continues life feeling the love of the "kids" she took care of not even realizing the impact she's made. Keep up the good work Eileen, you ROCK!!!
Negative section of review
The carpet in the room felt dirty, I didn't like the feeling of it but the rest of the room was perfect. Clean, smelled nice, stocked.
Montauk, New York State
Positive section of review
Our room was spacious, clean, and very cute. Way better than I expected. The property was right across from the beach and right down the block from all the shops and restaurants in town. Getting into our room was very simple and parking on the property was seamless.
Negative section of review
N/a
Spokane Valley, Washington State
Positive section of review
The room was very clean and bright. Comfortable bed and quiet air conditioning. I just needed a reasonably priced place to stay while traveling through and this place worked great.
Negative section of review
Very close to the interstate but traffic noise was not a problem.
SeaTac, Washington State
Positive section of review
Dinner and local entertainer were very good. Also, liked the pool. Good onsite options!
Negative section of review
Location. Wish I could have easily walked to downtown etc. Few sidewalks even if I can tried.
Mobile, Alabama
Positive section of review
Everything! Great pool, valet service, and restaurants .
Negative section of review
The bedding has a smell. I report to the front desk. No microwave.
Huntington Beach, California
Positive section of review
Property was clean and staff were very nice.
Rocky Mount, North Carolina
Positive section of review
It is in a convenient spot.
Negative section of review
That the breakfast was taken away. That was the reason why I chose the property.
New York, New York State
Positive section of review
The location.
Negative section of review
The tone and attitude and manner of communication of the Front Desk staff, esp. in particular the evening and late evening staff at the Front Desk (reception). They all seem to be using a tone of verbal communication, that can only be considered snobbish and entitled.