1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stamford, Connecticut
Positive section of review
The staff were very kind and helpful. I liked that we were able to bring our dogs, and it was close to the UConn Stamford campus. Again, the staff were very kind and polite.
Negative section of review
The laundry room was out of service. In order to bring all our luggage to our room on the first floor, the luggage trolley had to travel via ADA elevator which was inoperable when we checked out. There was no fitness facility at all, even though there are images of one on the website. The hallway floors were not level or flat. Our room key frequently did not work. The dog spot was a small enclosed area filled with stones, no grass. I understand renovations were ongoing, but staying there felt hard. Everything was hard. We checked out a day early, but after 11am. We just couldn’t spend one more night there.
Tewksbury, Massachusetts
Positive section of review
Booked this hotel for the pool only to be told pools are closed for the season right in the middle of a heat wave
Negative section of review
The site should of informed us about the pool
Huron, Ohio
Positive section of review
Pool was in service. Hot tub in service. Very kind staff. Room was exactly what was promised.
Negative section of review
Heavy chlorine smell due to pool but I'll take it over not having a pool. Coffee ground in mini coffee pot in room. Wish the deluxe suites came with more than 2 small drawers for clothes.
Pigeon Forge, Tennessee
Positive section of review
They have a nice facility and with a little more renovation they are doing is great
Negative section of review
I hope they get a fitness room because even on vacation some people like to still exercise also
Myrtle Beach, South Carolina
Positive section of review
View from the balcony was amazing.
Negative section of review
We put the clean our room sign out and no one came but we went down and got our own towels and tp twice. Didn't care for shower, but that's a personal preference. I don't like rain shower setting.
Forsyth, Georgia
Positive section of review
Location to Gordon state College
Negative section of review
The bathroom handle was broken off ; the shower curtain was coming out of the wall
Streetsboro, Ohio
Positive section of review
Staff was nice. Room was nice
Negative section of review
Had issues with multiple bookings and hotel was not helpful in canceling process at all. Was charged in full for 4 rooms even when only used one and asked for 3 cancelations in person and via booking site customer service. Does not work with solving issues for customers.
Las Vegas, Nevada
Positive section of review
It’s always very clean
Syracuse, New York State
Positive section of review
Breakfast
Negative section of review
Price
New York, New York State
Positive section of review
location
Negative section of review
bathroom. Faucets leaked anytime you turned water on all over the counter. The shower curtain was disgusting. Please invest in new shower curtain that also doesn't flood the floor as well.. The A/C made constant loud noise. You can hear it in the hallway before even opening the door. I will probably stay elsewhere next time.