1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
Location. Perfect for walking to a variety of shows and events. Close to the High Roller Ferris wheel. Also easy walking to shows at Caesars, Bellagio, Paris, Mirage and Venetian. Also there's a tram stop with good access to other casinos farther away. Our room was simple with elevator access at the Spa elevators and located in a area more quiet allowing for good rest. The nook express is great for a quick bite and great simple breakfast and coffee to take up to room. Good access to taxi and uber on the east entrance. Also a check luggage spot for early arrival so that the casino can be enjoyed without worries of dragging around luggage before check in. Early check in is also possible; but, often rooms are not ready for trying to check in prior to 3:00pm.
Negative section of review
Rooms could be cleaner. Bath area did not meet my expectations of cleanliness. Shower had hairs still on walls as well as the wall area around sink. Floors needed to be better cleaned. Also fixtures had lots of rust and need to be upgraded in the bathroom. The room key card doesn't always work on the elevators. It took several attempts to get a proper scan with room key card. This resulted in a few "extra elevator rides" up and down before finally getting the card to work to gain access to our room.
Gulf Shores, Alabama
Positive section of review
Loved how clean it was at the property and how accommodating Jen was when we got there and the A/C was broken! She was an incredible host and wanted to make sure we were as comfortable as possible. Everything was so great, and we look forward to staying here again!
Negative section of review
No complaints!!
Warrenville, Illinois
Positive section of review
Breakfast,, the rooms were great with a full kitchen and the bathroom was absolutely amazing. Overall the staff was perfect... Very helpful, great attitude and accommodating.
Negative section of review
Can't remember his name but when we first arrived he was still on vacation I believe and I had already begun to build a great relationship with all of the staff, on all shifts including the General Manager who went out of his way to be very accommodating and patient with me when I was having some banking transfer issues. The manager from the property next door was very rude brash and not very accommodating to my situation considering that I had been there tover a week or so.
Miami, Florida
Positive section of review
The pool at this hotel is amazing, the grounds are immaculate. The building itself has great architecture. All of the staff were very professional and helpful.
Negative section of review
We had a small issue meeting our Uber as the hotel has multiple levels for cars to arrive; we had to quickly get an elevator down to meet our car.
Oxford, North Carolina
Positive section of review
Breakfast was great, the breakfast staff were friendly. The food options were good as well.
Negative section of review
We booked a King suite with a pull out couch and when we got there we were given two Queens. We were not given a warning or notice and we were not accommodated for the switch. Normally when a booking is changed, there is an upgrade, not a downgrade. It was important for us to have the first booking due to our family needs. Our stay was less than great because of this occurrence. Also, there was a black out curtain on one side of the window but it would have been great if there had been one on the other side.
New York, New York State
Positive section of review
The price was good and the bed was comfortable, the bath room was very nice and spacious
Negative section of review
I had 3 days without internet because it wasn't working on my floor for some reason
Kennewick, Washington State
Positive section of review
The location if it was right in the middle of everything so easy to get to places
Winston-Salem, North Carolina
Positive section of review
The staff were extremely friendly and very kind.
Negative section of review
Everything was good. I was in a room where I could be close to my doctor's office. I felt safe as a solo woman traveler.
Princeton, New Jersey
Positive section of review
Close to clients. Bed was comfy.
Negative section of review
No coffee creamer, paint pealing in bathroom, no food on site- restaurant didn’t open until 4:30pm. Place was pretty run down.
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