1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Washington, D.C., District of Columbia
Positive section of review
A good compact room hotel that is situated in the perfect location to walk to attraction areas. I enjoyed my stay here. If you're looking for a short stay and travelling alone, I do recommend this place. The front house staff were very friendly and polite.
Negative section of review
Despite enjoying my stay, there were 2 things to note. 1. You're in Chinatown which is a busy area and the windows don't do a good job blocking out the sound. Luckily I slept with sound cancelling ear plugs, so I had no issues. 2. The bathroom taps weren't fixed in settings. It would either go hot and cold suddenly and the tap would alternate between temperature settings to the speed of the water. The switch up happened every minute, a bizarre experience!
Ephraim, Wisconsin
Positive section of review
Pet friendly, pool and hot tub, location, wonderful staff, great communication with staff, fire pit l/grill area, easy check in and check out, fridge & microwave in the room, community areas with games, patio off of rooms, good coffee
Negative section of review
Rooms are a little dated, bathroom/shower area is small, bathroom door hit the toilet when opening/closing, rooms a little dim even with the lamps
Rancho Cordova, California
Positive section of review
The staff is very nice and polite. The hotel is very clean. Breakfast could be improved with some healthier options.
Negative section of review
Their cancellation policy since it was confusing for me. It says it was flexible but it wasn’t. We had reserved 3 nights. However, when I checked in I told them that I only needed one night and wanted to cancelled the rest, or at least to cancel my last night. They said it was not possible to get a refund. We ended up staying but next time I will not stay at this hotel. The staff was nice and wrote my phone. Never got a call from manager. They said they will not give me a refund if I leave.
Charleston, South Carolina
Positive section of review
The property was decent, close to the interstate and airport. Facilities were clean and appeared new.
Negative section of review
I was told and sent a confirmation that my room was to be a King suite but when I arrived at the room it was two queen beds. This was not mentioned by the staff at the desk that my room was going to be something other than what I reserved and just didn’t say anything about it. The bed was uncomfortable as well.
Santa Fe, New Mexico
Positive section of review
As always best location on the plaza walk to many restaurants
Negative section of review
They need to invest in Soft close toilet seats ya know 3 in the morning and BAM 😁 also if you don’t let them valet your car you park in the basement only very limited spaces
San Antonio, Texas
Positive section of review
Location and room was comfortable and accommodating.
Negative section of review
Bedding smelled a bit funny. Like old sweat.
Denver, Colorado
Positive section of review
The gal at the front desk was super nice and fast.
New Orleans, Louisiana
Positive section of review
I can't think of anything...
Negative section of review
The floor in the bathroom was caved in. We had to jump over the tiled crater to use the toilet and shower. The floor in the sink area was also untenable. After informing the front desk, I was told the engineers would take a look at it. Didn't happen, and we got to continue jumping over the depression. A first in my 60+ years. I should notify the Dept of Buildings in NOLA. Also, while there was an ample supply of towels, there was no replenishment of water bottles and cups as is the norm in most places I've stayed. Oh yeah, and we ran out of toilet paper; another travelling first for me. I am normally a pretty good tipper, but I left nothing on this trip. Won't book there again.
Wixom, Michigan
Positive section of review
They was very nice
Negative section of review
Nothing to say everything was good 👍
Perrysburg, Ohio
Positive section of review
Great location