1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Otter Rock, Oregon
Positive section of review
The interior was inspirational. I was in awe of the art work and artistry displayed throughout the home. The kitchen was well-equipped, and the beds were comfortable.
Negative section of review
The house was a little dusty. Almost all of the towels were left in the dryer (which I folded and put away). The stair spindles need to be screwed on. They were nailed in place with what appears to be finish nails. As a result, when they were held while traversing the stairs, two of them came away. We were able to put them back in their original position by tapping them back on, but this is a safety issue The outside trash can was full when we got there, so there was no room for additional trash disposal until after the trash was picked up, which means it was likely full for the next guest at the beginning of their stay. We requested a later check out to try to be sure we cleaned and washed towels, stripped the beds, washed dishes, swept, etc., but we were told that was "not available to you" (us). The 4pm check-in is too late to get settled in and enjoy the area, and the 10am check-out time is too early to enable packing, cleaning, laundry, and straightening as required/requested. In addition, when we went to our car before departing and attempted to go back inside to turn off lights (we'll before 10am), the entry code provided no longer worked. Also, the two chairs in the front room are really uncomfortable and unstable (really cute, great color, but really uncomfortable)
Monterey, California
Positive section of review
The staff was awesome. We had a wedding in Big Sur so they worked to get us a early check in...
Negative section of review
We booked a 2 room suite, however there wasn't a door on the rooms. So there was no privacy..
Chicago, Illinois
Positive section of review
The staff was friendly. I loved that for parking, I could go in and out a few times each day.
Negative section of review
I didn’t end up eating breakfast, I didn’t care for the selection.
Savannah, Georgia
Positive section of review
The breakfast was good, staff was nice. The location was great. Parking was also great.
Negative section of review
When we got to the room, there was sex lubricator left in the trash. It grossed me out. But my husband said not to call about it. So housekeeping should check rooms that have not been rented in awhile. We didn’t have any silverware, they did say that they were short on dishes. This sounded crazy to me, for an expensive hotel.
Fairmont, West Virginia
Positive section of review
The staff was super friendly and helpful. The room was comfortable.
Negative section of review
It could have been a little cleaner.
Baton Rouge, Louisiana
Positive section of review
Staff were friendly and room was comfortable.
Negative section of review
Breakfast was poor.
San Diego, California
Positive section of review
I didn't have breakfast this time.
Negative section of review
Everything was great!
Orlando, Florida
Positive section of review
Everything didn’t wanna leave
Negative section of review
Nothing
Las Vegas, Nevada
Positive section of review
The breakfast is so good.
Miami, Florida
Positive section of review
Nothing
Negative section of review
Bugs in the room, rough location, forced to change rooms to a worse room. Ended up getting refund at midnight and had to find another hotel.