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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Columbus, Ohio
Positive section of review
The person at the front desk was pleasant. I asked the man at the front desk if I could look before I paid and he said I needed to pay first, that I would like it. The room he gave me was on the first floor a couple of doors down from the front desk. As soon as I opened the room door the smell was worse inside. We walked through the room, back to the front desk for a refund (front desk said that he couldn't give me a refund even though I just paid) and off to find another hotel. After we drove over 6 hours to get to your hotel. What an inconvenience. We need a refund. We didn't stay at your place. The front desk recommended that I call Travelocity to get a refund. I have not heard back from them other than it was being reviewed.
Negative section of review
The place had a strong odor so much so my daughter couldn't bear it. I guess that is the reason the front door was propped open to let the smell out. That didn't help at all there was still a bad odor. Also room needed a makeover and maintenance. I would not recommend this hotel.
Orlando, Florida
Positive section of review
Proximity to Universal Studios. There is a nice foot bridge that goes over the traffic which is ideal. Ms. Linda checked us in and she was delightful, so helpful and knowledgeable. She made check in very smooth. Facilities were super clean and inviting. Will definitely be staying here again.
Harrisonburg, Virginia
Positive section of review
The staff was the best! We got our key locked into or car before checkout and when explained the situation they let us stay in our room until they came to get our key out and they are just happy and uplifting while we stayed
Morrisville, North Carolina
Positive section of review
No laundry room for guests to wash their clothes! No indoor or outdoor pool and no restaurant in hotel!! Prices were ridiculously outrageous for the food items you offered at the customer service desk.
Negative section of review
The breakfast was horrible, the only good thing on the breakfast bar was the bread!
San Antonio, Texas
Positive section of review
The staff friendly and helpful, location in good
Negative section of review
It’s not well clean , the insects all around I had to ask them to spray the room
Washington, Pennsylvania
Positive section of review
Darlin at front desk was really wonderful
Sheridan, Wyoming
Positive section of review
Location was great. Easy access.
Negative section of review
We stayed for 3 nights. Asked them to take dirty towels and trash out second night. They did not. Older Evening worker was not helpful.
Utica, New York State
Positive section of review
Room was small but perfect.
Negative section of review
Over-friendly neighbors
Mobile, Alabama
Positive section of review
Quite and comfortable.
Negative section of review
Breakfast
Myrtle Beach, South Carolina
Positive section of review
Nothing
Negative section of review
Bad service. Would not give us extra towels. Pool stayed filthy. Used condoms in the parking lot. Worse place ever