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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Charleston, South Carolina
Positive section of review
The bathroom in the king suite was so nice, I enjoyed getting ready in ours. The property was only ever a 16/18 mins drive away from where we needed to be. In my eyes that was convenient enough. The room was overall very nice and it made for a great late Mother’s Day getaway.
Oklahoma City, Oklahoma
Positive section of review
We had a great time. It’s always the best day. Everyone is so nice. The pool service did a great job too, but I felt stressed for the workers because they were understaffed but still did an incredible job.
Negative section of review
Pool service seemed stressed & that made me stressed for them.
New York, New York State
Positive section of review
Loved the amazing view from my room on the 42nd floor! Good location in Chelsea with easy access to the subway and a short walk from the Flatiron building. Appreciated coffee and fridge in the room.
Negative section of review
Room was small. Totally fine for solo travelers though. Breakfast definitely very busy as mentioned in other reviews.
Anchorage, Alaska
Positive section of review
Breakfast was delicious! Great variety. Chef was excellent and prompt with custom orders.
Negative section of review
Loved it all. No complaints.
Winter Haven, Florida
Positive section of review
Breakfast was good, servers were nice.
Negative section of review
Check out time was 11 am, house keeping was knocking on our door at 9:30 trying to get in, before some people in our room were even awake. We went to breakfast at 10, tried to go back to the room at 10:30 to change into our bathing suits and housekeeping was already in the room cleaning. I asked if I could at least make sure we had all out things since I hadn't yet checked under the bed and in drawers and there was a language barrier. They kept showing me on the schedule that I was checking out today, they didn't understand I was just making sure I had everything since we actually weren't done checking out. One lady got a huge attitude and walked off in a huff cussing in a foreign language and in english. Also, I was charged for a smores kit that the person working at the "lobby" said they would take off, but never did. Good luck trying to dispute any charges once you've left the property.
Waco, Texas
Positive section of review
Easy to assess from the road.
Negative section of review
Very dirty. Pull out bed was dirty and not cleaned. The vanity light blew out and the staff had to come and replace the entire light because the bulbs couldn't be changed. The pool is disgusting! Mold everywhere. Not enough ventilation and our eyes were burning from the chlorine just standing in there. Each family that walked in (including mine) was coughing so much they had to leave because of the fumes and mold. The wall between the pool and fitness room are so heavily damaged by humidity and water. That wall on the fitness side is nasty and falling apart. I would never stay here again or recommend.
Hershey, Pennsylvania
Positive section of review
Clean and comfortable beds.
Georgetown, Kentucky
Positive section of review
Convenient location
Negative section of review
Dirty room, had bugs, pool was horribly dirty.
Branson, Missouri
Positive section of review
Great breakfast
Morehead City, North Carolina
Positive section of review
Location
Negative section of review
The room was not clean