1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Millbrae, California
Positive section of review
The staff made my stay exceptional. From the moment I arrived, I was treated with kindness, and they even shipped a box of my belongings that I was unable to carry to catch my flight. They were a huge help and I will likely book a room at The Dylan again when I return.
New York, New York State
Positive section of review
We arrived very late at night and the room we booked was not available. We were immediately upgraded and to our surprise got a suite! It was wonderful! We returned to our original room for the second night stay and it was great. Very nice, comfortable.
Negative section of review
Everything was great.
Akron, Ohio
Positive section of review
Very safe and clean! Only one way into hotel, through front (multiple ways out) so it keeps riftfaft out, plus 2 huge dogs behind desk (workers dogs). I do t think they have to worry about a thing. It was super clean!
Negative section of review
Close to airport, but that’s it… Otho g really in walking distance but didn’t care bc of how happy we were with the hotel
Los Angeles, California
Positive section of review
The hotel was very comfortable. I used to attend anime conventions that used to be held at this location so I always wanted to stay as a guest for their hotel. Very spacious and comfortable!
Negative section of review
It is located by LAX so there isn't much to do around the area. I do miss the previous motif of the hotel where it felt like a tropical resort. Its more "sleek minimalism" now.
San Clemente, California
Positive section of review
Beds great. It was clean and comfortable! Terrific valu for a now frills and functional place to stay.
Negative section of review
Bathroom shower handle needs to be replaced
Santa Rosa, California
Positive section of review
The whole property was beautiful and had a wonderful lay out
Negative section of review
The parking the weekend of my stay wasn’t the best, the main lot was full and so was the first overflow so I had to park in the second overflow the last night of my stay witch was a parking lot a block over from the hotel, the second overflow lot didn’t have any signage saying it was for the hotel so it felt sketchy to park there.
Niagara Falls, New York State
Positive section of review
Beds and room spaces and location of hotel .
Negative section of review
No complimentary breakfast or even no free water bottles . Informed to have bus or trolley service from hotel but didn’t get anything . Waited for 1 hr and no one turned up to pickup from hotel . Had to walk to falls / park .
Alpharetta, Georgia
Positive section of review
Location to a lot of great shopping
Negative section of review
Kitchen area could have been a little cleaner
Chicago, Illinois
Positive section of review
Location, Cleanness, and facilities
Telluride, Colorado
Positive section of review
Nice area, clean, friendly staff
Negative section of review
No food service. Long distance from food sources.