1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gastonia, North Carolina
Positive section of review
The location was convenient. The hotel was new and clean and the staff friendly.
Negative section of review
The automatic lock on the door went off throughout the night.
Miami, Florida
Positive section of review
Comfort of the room, double glazed windows keeping out airport/road noise.
Negative section of review
My room was right across elevator.
Myrtle Beach, South Carolina
Positive section of review
The space of the room was good. The view of the ocean was nice.
Negative section of review
My reservation said I would have a kitchenette with an oven, and I did not. I also thought it would be in Embassy suites, but it was in another building. The building looked very nice in the lobby, but the room was very dated. The sliding door to the balcony was dirty. Even the tv remote was dusty. I cleaned it with a Clorox wipe before touching it. The shower could've been cleaner, and the bathroom needs some work.
Broken Arrow, Oklahoma
Positive section of review
It was beautiful and clean. Very comfortable.
Orlando, Florida
Positive section of review
Staff and facilities were excellent.
Springfield, Illinois
Positive section of review
The staff and it’s clean
Negative section of review
Noisy at times
Destin, Florida
Positive section of review
Location beautiful
Negative section of review
Would it be possible to allow Mainsail guests to keep chairs on the beach as the sun is setting. We were asked to give up our chairs with my 85 year old mother trying to watch sunset. More toiletries and washing supplies
Santa Clara, California
Positive section of review
Great Location
Negative section of review
Nothing really
Tallahassee, Florida
Positive section of review
The area
Negative section of review
The ac was not cold, and the rooms were humid and moist. Very muggy
Osage Beach, Missouri
Positive section of review
Staff
Negative section of review
Price