1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Maggie Valley, North Carolina
Positive section of review
We've stayed here numerous times before and enjoyed the hotel and the staff. On our most recent trip we found that they had completely remodeled the hotel. All new carpet and fixtures were very nice. Will definitely stay there again!
Memphis, Tennessee
Positive section of review
The location and the grounds. Also the server at breakfast was lovely; the first employee to smile and make us feel welcome.
Negative section of review
The staff was mediocre and not too welcoming or helpful. I was left wondering instead of being communicated with. There was a mix up on my room even though I was specific in the booking and confirming. Why go through all the pre work only to not have the information acted upon? Anyway, we finally get to our room and found a “leftover” beverage behind.
Santa Barbara, California
Positive section of review
Many restaurants within 3 - 4 blocks. Nice second floor sun deck with good views of city and mountains. Ample parking.
Negative section of review
The room next to me had the A/C fan on full all night. The sound was very loud in my room.
Nashville, Tennessee
Positive section of review
Spacious rooms. Restaurant on sight. Comfortable beds. Clean.
Negative section of review
It was currently under renovation but they minimized the effect on guests.
SeaTac, Washington State
Positive section of review
Room was clean And comfortable. 24hour shuttle
Santa Fe, New Mexico
Positive section of review
Great location and the room was very spacious.
Cambria, California
Positive section of review
Great location right across from the beach
Negative section of review
Jacuzzi was very small and difficult to find, the rug in our room was flapping up and was a trip hazard
Wilkes-Barre, Pennsylvania
Positive section of review
Staff was friendly and very helpful!
Negative section of review
No breakfast as stated online description.
Glenwood Springs, Colorado
Positive section of review
Prompt and gracious service
Negative section of review
A bit better control over heat and cooling.
Huntsville, Alabama
Positive section of review
Customer Service
Negative section of review
No elevators