1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Raleigh, North Carolina
Positive section of review
They came in after 3:00 p.m. well I was not in my room to change my bedding. I guess. They took all the bedding. They did not take the towels or the rags. They were dirty and they never returned and make the bed or bring me back any bedding. When I went downstairs around 7:00 p.m. to get bedding and bring my dirty towels down I was cussed out told they would not take my dirty stuff and then I was threatened to have the police called on me if I didn't take the bedding and go upstairs with my dirty towels and I checked out
Negative section of review
Nothing
Monticello, New York State
Positive section of review
I had an excellent stay at this hotel. The breakfast was incredibly delicious, and I particularly enjoyed the warm pool. The service was top-notch. We will definitely stay here again next year. Thank you!
Negative section of review
I was satisfied with the hotel except for one issue. I paid in cash, and I was required to leave an additional $300 deposit. This was not mentioned anywhere in advance.
Bryson City, North Carolina
Positive section of review
Beautiful location, quiet, wonderful supper in the restaurant, friendly people at front desk.
Negative section of review
The girl to get breakfast out on Sat showed up at 8:20 (breakfast was supposed to be available at 8:30). I know for sure because we were out front, waiting. When I went in, at 8:30, to ask for hot water, to make my own tea, she seemed confused as to how to make hot water available to me. When I inquired as to when the free breakfast would be available, she stated she was just getting started on it and it would be at least 15-20 min. We ended up leaving and getting breakfast elsewhere. I may be old fashioned, but if you're supposed to have food available at 8:30, as an employee, you need to be there, working, more than 10 min beforehand. On Sunday, not sure if it was the owner I spoke to, but he was extremely apologetic for the previous day's disaster.
Savannah, Georgia
Positive section of review
I chose this property because it is pet friendly. Spacious room and bathroom. Very clean.
Negative section of review
As much as anyone would like a clean hotel which I found this to be very clean, my only complaint is that the cleaning solution they use (smells like industrial strength pine sol) attacks the olfactory to the point where is too much.
Lavonia, Georgia
Positive section of review
The front desk staff are great!! Very nice and helpful when needed!
Negative section of review
The floors in the rooms were really bad.... Can tell they are not being swept on a regular basis... Water was not working for a period of time in the room and we had no notice.
New York, New York State
Positive section of review
Comfortable stay, beautiful Skyline views and excellent service
Chicago, Illinois
Positive section of review
good location, nice lobby, rather bland room
Negative section of review
window face the L - sleep was difficult while the trains were running due to noise
Cambria, California
Positive section of review
Clean, comfortable, good amenities.
Negative section of review
n/a
Sturtevant, Wisconsin
Positive section of review
Horrible service
Negative section of review
Horrible service
Eureka, Missouri
Positive section of review
The pool
Negative section of review
Breakfast
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