1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Frankenmuth, Michigan
Positive section of review
This was a spontaneous trip to Frankenmuth for the Bavarian Festival. We wanted to be in town so we could walk around and return to the hotel. This was our only requirement. How happy we were to find out upon our arrival that they had a snack time/happy hour called Kickback where food was provided free and we could have three free alcoholic drinks. The best part of this was that it was Taco night! The experience was very much a "down home" quality, but saved us from spending money out for dinner in town, and most important, we had more time to spend at the street party at the festival. The next morning, the breakfast was great and we spend a pleasant morning by the hot tub/pool before we left.
Negative section of review
Though we appreciated the hot shower, my husband thought that the quality of the shampoo and conditioner could have been better.
Pendleton, Oregon
Positive section of review
Very modern and hip hotel in the middle of an older town. It works! The room and facilities were very clean and comfortable, and, best of all, quiet. Its location within walking distance of shops and restaurants is a most definite plus. The staff were very helpful. We thoroughly enjoyed our short stay at the hotel and will definitely stay there again.
Lincolnville, Maine
Positive section of review
This property was so incredibly beautiful and intimate. I felt like it brought me back in time. The manicured flowers, plants, and trees made it so quaint. Loved it. Also, the fact that a delicious breakfast was included the value was great! I was very happy with my stay! And would certainly come stay again!
Negative section of review
Nothing it did not have one thing I did not like!
Wildwood Crest, New Jersey
Positive section of review
The kitchenette was clean and nice the distance to the beach was great the staff was nice everything was clean
Negative section of review
The kitchenette was clean and nice but there was no utensils there was no pots and pans very very limited you think that they give you a coffee pot at least give you a little bit of coffee to make the first thing in the morning
Boston, Massachusetts
Positive section of review
always expect to get a good experience from this chain of hotels. comfortable room. great view from the room.
Negative section of review
breakfast was not as good as in other CitizenM hotels.
Tuscaloosa, Alabama
Positive section of review
The property was in a great location. Quiet and easy to find. The property was clean and very inviting.
Negative section of review
Nothing
Jacksonville, North Carolina
Positive section of review
Clean and the bed pillows were awesome. Dog green space was perfect
Negative section of review
Nothing
Hollywood, Florida
Positive section of review
The only thing I liked was the price just barely.
Negative section of review
Completely run down and unmaintained. Filled with bugs before we arrived and during our stay. They started full room construction the 2nd day on our trip, and my 3 yr old daughter was so scared of the noise we had to be moved rooms TWO blocks away from my family, and would not be refunded the single day because of using Booking.com (which I will be requesting a single-day refund) the “breakfast” they provide you is of the lowest possible quality, only bread items and bananas for fruit, no protein or anything else, cream cheese is left in the whole tub outside for everyone to scoop out of. Apart from a couple the staff is like interacting with a ghost, they are beyond rude as well, and trust me I understand people are annoying but WOW! The “new” room we were given had No central AC as are other room, it had two AC units and ALL of the windows were broken, Room #103 and our first room was #2126, well apart from that guys Miami is great and I will be back, but N.O.T HERE!
Havre de Grace, Maryland
Positive section of review
It is a beautiful house
Negative section of review
Nothing
Beachwood, Ohio
Positive section of review
Remodeled facility
Negative section of review
Being in an adjoined room