1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Elyria, Ohio
Positive section of review
There was no breakfast. Bistro grill was down for most of my stay. Had to bring in my own food, which made for more garbage and I had to ask someone to empty my garbage because no one came to clean my room.
Negative section of review
I would have liked someone to come in to clean my room. I stayed 7 nights and I had to ask twice to have my garbage taken out and get clean towels. no one bothered with my bed or run a vacuum over the floor.
Virginia Beach, Virginia
Positive section of review
We loved that we were only steps from the beach. There was also a cool restaurant across the street on the Bay with live music and Cornhole. The unit was comfortable and nicely decorated.
Negative section of review
The parking garage has really tight parking spaces. We also wished the Cabana Grill had been open during our visit.
Little Rock, Arkansas
Positive section of review
Breakfast was a hot one, with a pancake maker, biscuits and gravy, bacon, scrambled eggs, cereal, and pastries. Staff was very nice.
Negative section of review
Getting to the hotel was an adventure because if you miss your turn, GPS will take you to the ER. The hotel is in one of the brick buildings that make up the hospital complex, and there is only one tiny road (with a tiny sign) to turn in to it. Also, know that most of the rooms were built with wheelchair accessibility in mind, so the sinks and toilet are very low. Walls were rather thin, but this was an issue I had at every other hotel so YMMV. I also didn't realize the ambulances would be very audible since it's so close to the ER.
Tusayan, Arizona
Positive section of review
Breakfast was very good. Bed is comfortable. Great location as there are plenty of restaurants nearby,\.
Negative section of review
Air conditioner is not working so well as it stopped occasionally and felt stuffy although the temperature was turned down to 69F.
South Padre Island, Texas
Positive section of review
Room was very clean and staff was very friendly and helpful.
Negative section of review
Our room had a musty smell to it. My parents booked the same days and their room didn't have a smell to it. But other than that everything was perfect.
Albany, Oregon
Positive section of review
I love the cinnamon rolls. They are my all-time favorites.
Negative section of review
The carpets weren't vacuumed, and the bathroom floors were not cleaned. Also, it looked as if the table was removed. If 4 people were staying in that room, we wouldn't have had a place to sit and eat.
Brooklyn, New York State
Positive section of review
Staff, room size, breakfast, dinner
Negative section of review
There was an issue with the TV, because we could not figure first how to bring up the cable channels or streaming. The technician did not know it either ( he told it was a new TV( No user guide was provided.) Finally we figured out ourselves. The coffee machine was leaking, and the room attendants almost never filled up the coffee supply, as well as they left dirty glasses and ne clean glasses were provided.
Spartanburg, South Carolina
Positive section of review
Location was convenient.
Negative section of review
We reserved this hotel due to traveling with a pet; however, when we arrived, there were no pet rooms available. The manager was able to give us a room. My daughter's room was dirty, had an artificial fingernail between the bedsheets, poop on the bathroom wastebasket and flung onto the wall, vomit on the wall near the king bed that dripped down into a large stain on the carpet, her daughters slept on the pullout couch which had stains on both sides of the mattress, the entire mattress and frame was wobbly so her daughters slept at an angle all night, the springs were hurting her older daughter. We will contact the manager Monday to ask for a significant discount for her room.
Pikesville, Maryland
Positive section of review
Absolutely nothing
Negative section of review
room bad condition, burn holes in the bed spread, dirty bathroom, rude staff at check in, and much more
Myrtle Beach, South Carolina
Positive section of review
Nothing at ALL
Negative section of review
The hotel was disgusting!! The pool was gross... I NEVER SEEN SUCH MESS IN MY LIFE