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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Location was fantastic! MSG right around the corner and of course the train station is right there too. First time sharing a bathroom at a hotel but there were plenty and the cost savings was worth it. I will say a larger person might find the toilet room very tight. Showers were roomy. Beds were comfy, whole place was very clean and quiet. Owner and staff were friendly. Great for one night.
Negative section of review
Only took off a star because our room was too warm. Really warm and no separate climate control.
New York, New York State
Positive section of review
The hotel staff is lovely, the room is very clean, excellent bed and all the fixtures. Small in size, but very comfortable. The price is high, but since we wanted to be next to Broadway we decided it was worth it.
Negative section of review
There’s a $25 breakfast fee added to each of the night stay. We don’t eat breakfast so this was $100 waisted
Carmel, California
Positive section of review
Most of the staff were very friendly and helpful. The wine and munchies were good as was the breakfast.
Negative section of review
Our TV went out completely. My husband went to the office to complain, and it had closed at 7 p.m. Carmel goes dark in the evening and there is not much to do so we really missed having a workable TV. I complained to the manager after returning home. She sent me a very rude email saying that I was lacking in empathy, because they want their staff to be with their families in the evening. She could not have said anything worse to me as I take care of my 93 year old mom. This was a short trip as a break for my caregiving responsibilities. She does not know me and empathy is one of my best qualities. She never apologized.
Pismo Beach, California
Positive section of review
Comfortable bed and good space in our room. So close to many shops,eateries,etc. on the beach!
Negative section of review
Although it was promised, there was no microwave in our room! Also, I wish they did have a hot tub offered at the hotel as well as room service.
Houston, Texas
Positive section of review
My wife likes the breakfast. Plenty things to eat. Walls
Negative section of review
Walls a little thin. I could hear the person i
Los Angeles, California
Positive section of review
The surrounding areas are very nice
Negative section of review
One bottle of water when you check in and No more no maid service at all
Miami, Florida
Positive section of review
Great location and host was great!
Grand Junction, Colorado
Positive section of review
Free breakfast was wonderful!
Negative section of review
Everything was great!
Niagara Falls, New York State
Positive section of review
Very inelegant
San Jose, California
Positive section of review
Location
Negative section of review
Kitchen was closed and we were never informed. We’re in our 70s and it was a MAJOR hassle and a LOT of extra cost. I would have stayed somewhere else if I had known.