1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
The room was comfortable and clean. It was more spacious than I expected from the pictures and description. Had a very pleasant stay. Location was right off the 8 freeway and was convenient to shopping and other areas we were visiting in San Diego. Staff was friendly whenever we interacted with them. The toiletries provided were very nice.
Negative section of review
If I had to pick one, I would say the parking fee. Lots of hotels are charging for parking depending on location it's something I dislike about the hospitality industry as a whole and not just this hotel. Still, it ended up being pricey considering we were staying multiple nights so it added up. It would be nice if the daily rate was reduced for hotel guests or maybe capped for extended stays.
Saint Louis, Missouri
Positive section of review
I was offered an upgrade at check-in. The room was outstanding the and the view was spectacular. Excellent value for the upgrade price.
Bellevue, Washington State
Positive section of review
Nothing. My room was given away and refund was hard to come by.
Negative section of review
Booked a room two weeks before, and upon showing up at 10pm - they had given not only mr booking to someone else, but also another person checking in... getting a refund has been an issue. The owner/management is either stealing money or ridiculously bad at managing stays. Desk clerk seemed emotionally removed from existence, which makes sense given the state of affairs at this hotel.
Wichita, Kansas
Positive section of review
smooth check in, everyone very nice and helpful.
Santa Cruz, California
Positive section of review
Good Value, good location, clean
Negative section of review
one of two beds was missing a fitted sheet, TV doesn't have any streaming apps
Carol Stream, Illinois
Positive section of review
No breakfast. Location was good.
Negative section of review
No coffee pot in the room. No breakfast. Never will return there again. No ice in the building.
Avalon, California
Positive section of review
Quiet and relaxing
Wisconsin Dells, Wisconsin
Positive section of review
Everything
New York, New York State
Positive section of review
Location
Negative section of review
Looks nice on the outside but the rooms are not too clean.