1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Long Beach, California
Positive section of review
It was beautiful, fun, clean and we really enjoyed our room. Exploring the ship was great fun! The tours were excellent and the tour guides were fun and knowledgeable. The Chelsea Chowder-house was amazing, food and service!
Negative section of review
The staff. No one was rude (well one young man) but very few were overly friendly and helpful. Most were generally disinterested. We were given bad information about several things we inquired about and for the price of the stay and the location we expected service that was more polished and a better trained staff. When we last stayed on the QM it was exactly what we imagined service to be like in her heyday. Now, not so much. In three days I could never get a hot cup of coffee anyplace we went. Lukewarm and when I asked about heating it in a microwave I was told there were none on the ship? I understand trying to maintain the historical atmosphere but really? The phone to contact the staff worked twice during the entire stay. The rest of the time, no dial tone to be had. No lid on the toilet and the shelf for toiletries right over the bowl where things could fall into the toilet. No grab bar in the shower and no stopper in the sink or shower. I wondered how many times engineers had to come open pipes to pull rings out of the drain! No working interior elevators. We were told they should be fixed but not until next week. That’s a long time in a place as grand as this to have all the interior elevators out of service.
Ramona, California
Positive section of review
The house was amazing, very clean, comfortable and nice. You will get everything you need. They even printed a farm game for kids and had a lot of toys in a TV stand, that was lovely.
Negative section of review
The outside pool was very dirty, it’s impossible to swim in it. And the guest house is pretty close to the main house, you won’t get much privacy and hosts would watch your every step. That was odd…
Denver, Colorado
Positive section of review
Staff was very friendly and the rooms were clean, they also helped point me in the direction of things to do (restaurants and such)
Negative section of review
The breakfast can be improved.
Corona, California
Positive section of review
They couldn’t process my payment at the office and made me pay cash and didn’t refund my online booking
Radford, Virginia
Positive section of review
Did not eat breakfast. But when my husband did... The waffle maker was broken.
Negative section of review
Not many options. Breakfast area could be more inviting....
Tahlequah, Oklahoma
Positive section of review
The location was close to businesses that we frequent.
Negative section of review
I wish they had walk-in showers.
Flagstaff, Arizona
Positive section of review
Nice size big room.
Negative section of review
Mattress a little to firm for my husband
Richardson, Texas
Positive section of review
The staff was nice
Negative section of review
They have roaches bad
Sacramento, California
Positive section of review
Nothing
Negative section of review
Everything the check in was horrible they were very rude they ended up charging me more for an earlier check in then I told them we were there for only a few hours to get a few hours of sleep because we were traveling but they didn't bother to tell us they had someone working on the fire alarm system so every 2 minutes it would go off in the room with flashing lights and loud noise so we ended up checking out after an hour and went further down the road to find another hotel
Billings, Montana
Positive section of review
On I90
Negative section of review
Small room. Fridge had food in it. Floor was sticky and there was blood on one of the pillow cases. Only on coffee? Holes in bathroom door
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
