1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Camden, Maine
Positive section of review
Breakfast was excellent. Staff was courteous and service was excellent. Close to shopping and dining.
Negative section of review
Nothing
North Syracuse, New York State
Positive section of review
Danielle at the front desk was wonderful. It was clean and the breakfast was also better than others.
Negative section of review
The head managers utter lack of guest safety. I checked in with my 2 young kids on Friday afternoon. There was an issue with the credit card so my check in process wasn’t the smoothest and the manager had to come assist. At 12:45 AM while my children and I are sleeping 2 people walk INTO OUR ROOM! Jumped up and pushed them out and locked the door. A few minutes later as I’m processing what happened a hotel worker who didn’t speak much English comes banging on our door asking. What our names were. My husband goes down to the front desk and the manager GIGGLES at him. There is no apology, no taking responsibility of what had happened. What if these men were drunk (my husband and was it in the room when the 2 people walked in) what if me and my kids got hurt. What if I hurt them pushing them out the door. I called IHG corporate the next day and was told I would hear back within 48 hours. 72 go by and I don’t hear a thing from anyone. They’ve reached out to the hotel and haven’t been able to get the manager on the phone I’ve been told. Thinking about what could have happened to me and my kids makes me sick to my stomach. I live in NYC. I don’t get spooked. The fact that this hotel compromised my children’s safety and does not seem to care at all is appalling.
SeaTac, Washington State
Positive section of review
Convenient to Airport, shuttle service to airport good. Quiet and comfortable.
Negative section of review
Breakfast was just banana and packaged pastries. Coffee not available early morning. Took a long time to get the shuttle from the airport.
Lancaster, Pennsylvania
Positive section of review
Did not have breakfast. Like the location, near shopping.
Negative section of review
It could have been so much better if we came in the summer. Kids want to come back when the whole outside complex is open.
Hilton Head Island, South Carolina
Positive section of review
It was a great place with everything we needed
Negative section of review
Only one thing that we overcame. The sliding glass door did not lock. There was a metal thing that was about a foot and a half too short. I added a couple things to keep the door tightly shut when we left or at night. A piece of wood cut to the appropriate length would work for that.
Logan, Ohio
Positive section of review
It’s was cute and tucked away
Negative section of review
There were ants in the kitchen not many and it’s a cabin so we expected it
Lexington, Kentucky
Positive section of review
Clean and comfortable
Negative section of review
Double charged at check in.
New York, New York State
Positive section of review
Closeness to work.
Negative section of review
Nothing
Tuscaloosa, Alabama
Positive section of review
Staff was cordial
Negative section of review
Tub was dirty, sink leaked, tub dripped regardless all night, parties in the parking lot really loud at night, no toilet paper. Photos are when I first got there and went into the room.
McKinney, Texas
Positive section of review
Not much
Negative section of review
It had trash and cigarette butts in front of building every day