1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Jackson, Mississippi
Positive section of review
Room were very nice and clean, I choose to upgrade to a suite room with a seperate living area and it was a great choice! My husband was so happy with being able to watch his sports on his own tv while I sat in the other room on the sofa watching young sheldon haha. The front desk person that checked me in caught me off guard after a long drive I was happy how accomdating there were. Laundry facility was on site so I was able to take care of my laundry from our 2 week road trip to continue on forward. Will have to come back on the way back!
Negative section of review
Cannot think of anything lol
Burlingame, California
Positive section of review
Staff was brilliant. Sandwiches in bar were beautifully presented and delicious. Good access to paved walk from hotel to have a stroll along Bay. Clean basics but failed to find promised toiletries; nice enough shampoo, etc. in dispensers tho. Timely, helpful pleasant shuttle driver.
Negative section of review
No refrigerator- but front desk said they'd be happy to bring one up. While we were told the hotel was completely booked, we saw few travelers. We did get the Bay View as requested but no one pointed out that room 929 faced only a bit of the Bay...'twas mainly car parks and storage lots ... not the North East view.
New York, New York State
Positive section of review
This is a small, quiet hotel, with an "old-world" ambiance. They have a small, but very welcome, free breakfast. While hotels in New York City are very expensive, in general, at least you won't have to pay the outrageous "Resort Fee" at this one!
Negative section of review
The heat and A.C. work well, but are a bit noisy. It didn't bother me, but some people might have a problem with it.
Yoakum, Texas
Positive section of review
The breakfast could have been fresh it had been sitting , sausage was cold and eggs not fresh on Saturday morning.
Negative section of review
Check your food stuff more often for fresh ness.
Los Angeles, California
Positive section of review
Perfect place in a perfect location. Clean furnished and stylish
Negative section of review
Nothing to dislike
Cherry Grove, Ohio
Positive section of review
Was a nice place and friendly staff.
Negative section of review
Didn't like the extra charge for early check in. Was never told about it on website before we got there.
San Antonio, Texas
Positive section of review
Location on Riverwalk
Negative section of review
They didn’t give us our river view room on checkin. Instead gave us a bigger non view room. We had to go back down to get the room per our reservation. Pillows were terrible.
Albany, Georgia
Positive section of review
Location of facility
Negative section of review
overall cleanliness of multiple rooms, our first room was unacceptable, the staff was very nice and moved us to another room, however it too had some serious issues for us. visible stains on the bedspread almost made us leave. We removed the bedspread and did not use it. The bathroom mirror had stains and what appeared to be dirt.
Indianapolis, Indiana
Positive section of review
room was nice
Negative section of review
No blow dryer and most hotels have them. Poor TV reception, couldn't watch TV at all, thats after we had to plug in our cable cord and TV. The hotel seemed cleaned however the smell of cleaning agent was horrible and was in our clothes after leaving the hotel. Breakfast was terrible other than the boughten muffins.
Ashland, Oregon
Positive section of review
clean