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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hilo, Hawaii
Positive section of review
Nice and clean, perfect location to walk to the Hilo center and to get the bus to different locations - beaches, Volcano National Park etc. Friendly staff and good facilities to cook your own food. Made some friends there too!
Greenville, North Carolina
Positive section of review
N/A: Breakfast was not provided at this location. The location of this facility was convenient to the event we were attending in Greenville.
Negative section of review
We had a few incidents that were extremely in-hospitable. After our 1st night, an attendant came to our room asking us to check out. We explained that we paid for 2 nights and that the name she referencing was not ours. The attendant did apologize after another attendant explained the error to her but the episode upset our elderly mother who is still discussing the incident. The same day, after returning from our event at around 7pm, a separate attendant refused to give us clean towels. He said the hotel did not provide towels after a certain hour. We explained that the earlier attendant took our dirty towels and assured us that we would have clean ones by the time we returned from our event. He then gave us 2 towels and said it was hotel policy that they could not provide more than that, per room. There were 4 adults in our room. In addition to these incidents, our door and security latch was broken, there were black bugs in the bathroom and there were spots and burns on the sheets and comforters.
New York, New York State
Positive section of review
Hotel is located in a quiet neighborhood on the upper west side. Clean rooms and a comfortable bed. Overall it was a nice hotel.
Negative section of review
The price is very high.
Cleveland, Ohio
Positive section of review
The location was close to the office I was going to. So I walked over to my appointment. That was super convenient
Negative section of review
The hotel is very outdated. There is no microwave in the room. There was no drinking water in the fridge, it could cost me a whole 4usd if I used the drinking water in the fridge. At night, the there were noises and the bed seemed to tremor. The view was not good.
Monticello, Utah
Positive section of review
No breakfast coffee pot in room wasn't working properly refrigerator froze anything we put in it
Negative section of review
Need 4 pillows not 3. mirror hanging behind TV needs to be somewhere else. TV could be higher. There was a cleaning chemical smell in the room.
Englewood, Ohio
Positive section of review
I liked that it was close to our event and they didn’t ratchet up the price because of the eclipse.
Negative section of review
The door handle looked broke. It jiggled like someone had tried to break in in the past and was never fixed. We didn’t have any tv. It went out and never came back on.
New Orleans, Louisiana
Positive section of review
The staff was extraordinary. We are planning to book there next year for Jazz Fest!
Negative section of review
Tiny small bathrooms.
New York, New York State
Positive section of review
Location, self service ice machines, adequate number of elevators
Negative section of review
Rooms too small and old, no ref, TV small and old, bathrooms are old, cracks on tiles, no proper cups/ glass and provided 2 plastic cups. I've never ever stayed in a hotel where they give you small plastic cups, everytime you put your toothbrush upright in the cup the weight of your toothbrush will topple the cup over. Have to pay to keep luggage storage
St. Augustine, Florida
Positive section of review
Staff were very nice
Negative section of review
Floors in room could be cleaner , feet were dirty after walking in room.
Prescott, Arizona
Positive section of review
Nothing
Negative section of review
It was old and out dated