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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Los Angeles, California
Positive section of review
The room was spacious and had everything you needed. The location of the hotel was excellent! I was particularly impressed with the housekeeping staff. The room was cleaned everyday without having to request the service 24 hours in advance. No matter what time we came up to our room, it was cleaned. One morning after breakfast we came back around 9:30am and it was already done! Kudos to that team! Also, though the rooftop is closed for service, you can still go up there. We brought snacks and drinks up there every afternoon for happy hour and it was lovely.
Negative section of review
Overall, the front desk folks did not seem super keen to welcome or speak with us; some worse than others. When we arrived a bit early, we popped in to ask a few questions. The lady at the front did not welcome or greet us in any way and barely looked up from her computer. It was like we were annoying her. It was off-putting to say the least. When we came back at check-in time, we spoke with a gentlemen, who seemed slightly more keen to speak with guests, but still not the treatment I am used to. Also, when we booked, we were asked if we were celebrating a special occasion, and I indicated that we were. Normally, I wouldn't expect anything, but since they asked, I thought maybe chocolates on the pillow or something - but nothing. Weird that they asked for no reason. Finally, parking is impossible so you have no real choice than to pay $35 per day in their small lot. So be prepared for that.
Summersville, West Virginia
Positive section of review
The hotel was comfy but the location was surprising and disaappointing. You are on the main route going though summersville in a parking lot of a shopping area. The pet area was very small and needed mowed badly. The breakfast was much better than expected and we enjoyed being able to get coffee and lemon water in the lobby.
Negative section of review
location
Duluth, Minnesota
Positive section of review
food options were unique and interesting, front desk staff was very pleasant
Negative section of review
housekeeper was grumpy
Evergreen, Colorado
Positive section of review
Nice and helpful staff. The beds were great.
Negative section of review
Bathroom was outdated and not very comfortable
Lancaster, California
Positive section of review
The balcony that overlooked everything
Bozeman, Montana
Positive section of review
Had Everything you could need!
Negative section of review
N/A
Southfield, Michigan
Positive section of review
nice staff, clean facility
Negative section of review
indoor pool was very cold, water in shower would not get hot and could not stay very warm either
Piketon, Ohio
Positive section of review
Friendly staff, clean room
Saratoga Springs, New York State
Positive section of review
Breakfast was great
Negative section of review
There were bad stains on the comforters there wasn't enough hot water for two showers. The floor was very dirty
Stanton, California
Positive section of review
Nothing.
Negative section of review
The staff was extremely rude and very judgmental, my cousin came to meet me to help me with my luggage downstairs and never step foot into my room, but they immediately asked him where he was and judged me for that. And also heard a women getting basically beaten to death for over 2 hours and not one person or staff or even the police showed up to help and resolve anything. Definitely would not stay again and wouldn’t recommend this place to anyone. The price isn’t worth how crappy of a place it is and the price isn’t even that affordable