1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Houston, Texas
Positive section of review
Comfortable room. We had a short stay but everything was pleasant. We arrived in on a late flight and shuttle arrived in a timely manner, we liked that the shuttle was 24hrs. We utilized the airport shuttle twice and it was easy and so convenient! Convenient having a complimentary breakfast.
Negative section of review
No complaints at all
Richmond, Indiana
Positive section of review
The front desk associate, I believe her name was Lee, was wonderful. She checked us in and checked us out. Super sweet and apologetic.
Negative section of review
The facility looked clean, and I had checked the beds for signs of bugs as I always do. We don't have pets, but unfortunately, my sons woke up in the middle of the night covered in flea bites, and we had to switch rooms at 4:20 am. Their bites were greatly reduced with benadryl by morning, but I woke up with 3 spider bites. The gentlemen that we dealt with us in the middle of the night kept saying that room was never used for pets as if we were making up the bites that he could see all over my son.
Honolulu, Hawaii
Positive section of review
Location, close to everything in Waikiki. Friendly staff. Good value.
Negative section of review
Bedrooms are very small. Only three elevators for 26 floors, so it can take a while to get up and down.
SeaTac, Washington State
Positive section of review
Very decent motel, especially for the price paid...
Negative section of review
No shampoo, no tissues.
Old Forge, New York State
Positive section of review
There was a nice view from our front balcony.
Negative section of review
The front desk person had the attitude of take it or leave it. We were almost a burden because they were getting ready to open for the season. We were the only guests in our area. There was one other guest on the first level of the motel. The room was small, it had no toilet paper, soap or tissues. We bought our own supplies. The reception area was open from 9 to 5 and by the time we realized these supplies weren't in the room it was too late to contact the office. Coffee was only available in the office so no coffee until 9 am. There was no microwave in the room and even though microwave ovens were available in other units they wouldn't provide one for us. The motel was substandard and very over priced, but because the "season" hadn't started we did have much to choose from for accommodation. A small gesture of accommodation - like providing us with a microwave oven would have gone a long way. We would not stay there again
Albuquerque, New Mexico
Positive section of review
It’s bright clean and renovated beautifully.
Daytona Beach, Florida
Positive section of review
The room was well kept for the most part.
Negative section of review
The room smelled strong of cleaning chemicals, the pack and play they lended us was dirty, the bed had some sort of flea/bug which is not a surprise since the doors have a bit of a crack in them. No hot water for the tub, room temp. It was a resort so the least you expect is good sleep, I got absolutely none. There was a disturbance at 1am reported it, they sent security, however it last till 4am in which I had to call again for them to send security, I asked to be moved, they did not offer. I had to check out early and did not spend the next night because I could not sacrifice another night of sleep and that’s not a place where I’d want my children. They did not compensate for the issues or come of with any solution. I would not return.
Nashville, Tennessee
Positive section of review
Comfortable. Room set up was perfect.
Negative section of review
Na
Fargo, North Dakota
Positive section of review
Located close to the clinic.
Negative section of review
Basic breakfast and room was not clean. Loud people til midnight and dogs barking. We didn’t need it for more than to sleep so we didn’t book til we got there but next time I will pay a lot to ensure a good nights sleep!
Ogden, Utah
Positive section of review
Location
Negative section of review
Non-smoking room smelled of tobacco. Chairs were dirty and smelly, we we’re tempted to put them in the corridor. Very negative impression.