1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Winchester, Virginia
Positive section of review
The staff were the friendliest and most accommodating bunch I have run across in years. They went above and beyond to make me welcome. The whole place brought back memories of a bygone era. Very retro and not sterile as so many newer hotels.
Negative section of review
The lighting could have been brighter, and perhaps a small table or desk to set up my computer, and eat a meal.
Lawrence, Kansas
Positive section of review
The staff was friendly and had great attitudes. The place was clean and seemed well managed. Rooms were clean, and the beds were comfortable. I would recommend this place to any travelers.
Negative section of review
Not a issue, but we were not able to book another night that was needed because of graduation festivities and family gatherings after graduation. There is nothing to complain about, but it would have been nice for another night and not move to another hotel.
Winston-Salem, North Carolina
Positive section of review
Room just seemed outdated. Sheets were stained, I discovered after I slept on them. Ice machine on 7th floor did not work. I chose this hotel by mistake. I knew it was old and out dated
Negative section of review
Old and smelly
Philadelphia, Pennsylvania
Positive section of review
The staff was excellent -- especially the check-in employees and housekeeping. Actually everyone at the hotel was super friendly.
Bemidji, Minnesota
Positive section of review
They were able to switch rooms for us since our daughter was on crutches and there is no elevator.
Negative section of review
The in room coffee pot should not be kept in the bathroom. We did not use it for this reason. T.V. in the next room was able to be heard in our room. Had to get up and turn on our bathroom fan to drown it out. Key cards did not work on every entrance. Pool and hot tub were out of order.
Durham, North Carolina
Positive section of review
Kelli, front desk manager, best customer service ever!!!!! We will be back.
Birmingham, Alabama
Positive section of review
Location was decent. The lady that checked us in was nice.
Negative section of review
Room wasn't very clean, hair in the tub and on the walls of the shower, the desk had spray residue, ac didnt have a top vent. Sheets didn't fit the bed so they kept coming off. Door handle to the adjoining room was broken, felt very unsafe. No microwave, mini fridge was definition of mini with no shelves and stunk.
Rapid City, South Dakota
Positive section of review
Everything smelled of cigarettes n smoke
Negative section of review
The smell
Dallas, Texas
Positive section of review
Everything was great
Negative section of review
Elevator wasn’t working properly.
Waxahachie, Texas
Positive section of review
Clean
Negative section of review
The restroom did not have an air vent