1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
North Bend, Oregon
Positive section of review
The McCullough House was very comfortable with great amenities. My family and I really felt at home. There was enough space to make everyone comfortable, including my toddler grandson. The kitchen was extremely well appointed making it a great place for my daughter the chef to do her thing and my other daughter and her husband who love to cook to be happy to stay in for meals.
Negative section of review
I can't say. Maybe a shower upstairs would be nice.
Calistoga, California
Positive section of review
Rooms are spotless, comfortable and quiet. Beautiful pool area that even has a sauna. Terrific breakfast. Friendly, welcoming staff
Negative section of review
Nothing
New York, New York State
Positive section of review
Great location. If it weren't for the location, they would be out of business.
Negative section of review
There are too many issues to overlook: Appalling behaviour from staff. When I raised a concern about a missing garment after laundry, Christian Illescas, the duty manager, responded in the most unprofessional way imaginable. He was visibly angry, outright refused to help, and walked away. This is not just poor service, it’s unacceptable and frankly a disgrace to the Intercontinental brand. To make matters worse, when I complained to another duty manager, they admitted that many other guests had raised complaints about him too. Shockingly, someone with such a track record is still allowed to represent the hotel. Constant chaos in the lobby. The hotel seems always to be hosting some event, and the lobby is used as the reception area. This means that every time you try to enter or leave, you have to push through a noisy crowd. It feels less like staying at a 5-star property and more like navigating a crowded public event. It ruins the sense of comfort and exclusivity one expects at an Intercontinental. Breakfast not worth the price. The paid buffet breakfast is extremely underwhelming and far below average, especially considering the steep cost per person. It feels like the hotel is cashing in on guests without delivering the quality that should come standard with the brand name. Despite the request for adjuent rooms, we were given two rooms on different floors, which made our stay unplesent.
Fountain Valley, California
Positive section of review
The staff was nice. Location was convenient and the room was clean.
Negative section of review
Lots of noise from freeway. The ac unit also made weird noises. The outside and dog area were dirty and smelly. The other guests stood in passage ways smoking. They have you put parking pass on your car with your room number on it so if someone wanted to they could see you come out of your car and know what room you're in.
Davis, California
Positive section of review
Convenient location. Clean. Parking.
Ontario, California
Positive section of review
Space of room, location, pool
Negative section of review
Sofa bed should be replaced, not comfortable, we had to buy an inflatable mattress. Carpet smells, it should be replaced with tiles or hardfloor
Clackamas, Oregon
Positive section of review
Close to everything
Negative section of review
The rooms smelt like mold
Las Vegas, Nevada
Positive section of review
the rooms n pool
Schenectady, New York State
Positive section of review
Convenient
Negative section of review
The tub was dirty. Bed boards were dirty. Smells of smoke
Saugerties, New York State
Positive section of review
It’s a different feel than the ordinary. The staffing was very helpful and professional. The location is very clean and friendly with other campers looking for the same relaxation and tranquility. I rate it 1.000 stars.
Negative section of review
Nothing to note wrong with the property. Everything was fabulous.
