1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Vallejo, California
Positive section of review
Brenda and the other receptionists are always knowledgeable and helpful. I get off work late in the evening (10pm-11pm) and there was always a receptionist at the front desk monitoring the cameras, so I was grateful for the safety.
Negative section of review
The entire hallway and my room still smelled like weed. Guess there's no controlling that. When I first entered my room, there was still some pieces of food on the floor, but at least the microwave was working this time. One of the face cloths smelled heavily of cologne and the blanket had some blonde hair.
Los Angeles, California
Positive section of review
Location , Location, Location. Chase bank is conveniently close. I walked 5 minutes max then was able to handle business. San Marino guest house is also still beautiful inside and out and is well maintained.
Negative section of review
N/A
Madison, Wisconsin
Positive section of review
Perfect location, great staff, continental breakfast good for a quick fill.
Negative section of review
All godd
Richmond, Virginia
Positive section of review
Hot breakfast. Great shower on the 2nd floor. Stayed three nights.
Negative section of review
Came back and stayed one more night and was put on the 4th floor. Shower not so hot on the 4th floor.
Sacramento, California
Positive section of review
Very good location and beautiful area
Negative section of review
WiFi is terrible in 3rd floor, it was disconnection to much. I was sharing internet from my mobile to work in my computer.
Manistee, Michigan
Positive section of review
Location, location, location!!!
Negative section of review
Very high ind as for as nightly rate☹️.
Page, Arizona
Positive section of review
Great propriety. Very clean
Virginia Beach, Virginia
Positive section of review
The check in the lady with the glasses was pretty chill about my absolutely horrible experience i had and that’s it
Negative section of review
To start off i didn’t know i had to pay a 100$ deposit for the room it wasn’t stated on the website. I still paid it none the less ( i haven’t gotten it back it’s been 3 days but we’ll get to that later here ) , so upon going into my room with my spouse the first thing we always check is the sheets in ANY hotel we go to.. when i say the sheets was absolutely FILTHY! Like i was absolutely shocked?? I’m like did they literally just put the covers back and didn’t even bother to lift them and check them ? So we go to the other bed it’s literally MOLD ON THR SHEETS!! MOLD !! So my souse said it’s NO way i can sleep in this filth. I just paid 400$! 400$! I know that’s not a lot to yall but cmon! So they did try to offer another room but me working in the hotel industry i know that it’s typically 1-3 housekeepers on the clock which means if one room looks like this your taking a gamble on another room. So i requested a refund but since i booked through a 3rd party i couldn’t get my money or my refund back for a week. So i had to use a credit card and pay 600$ for the nearest next decent cheap hotel because i thought best western was the optimal choice. And as of right now I STILL HAVENT GOTTEN MY 100$ deposit back !! Worst hotel experience of my life i ran my credit card up 1000$! When i should’ve only paid 400$ to stay at best western !
Jackson, New Hampshire
Positive section of review
Grounds are lovely.
Negative section of review
Our room had an odor, like mildew.
Tuscaloosa, Alabama
Positive section of review
Modern but fragile
Negative section of review
Rented handicap unit and bar by toilet wasn’t mounted to beam and it came out of wall, checkout staff said it had happened at another unit and would address for correction. It wasn’t our fault and he said deposit would be refunded back to me which still hasn’t happened and I’m looking for my $75.00 refund deposit??