1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tacoma, Washington State
Positive section of review
The interior is fun with a lot of history. The art is funky, in a good way. We had a large room on the 6th floor with a balcony over the Spanish Steps and a view of the water. The bed was comfortable, the AC worked well. Great water flow in the shower. Free coffee in the morning. Many bars and restaurants to choose from in the building. Good food! Good location. Rail line stops there (didn't use it) and shops and restaurants are two blocks down the hill. The staff is so friendly!!! Julie (front desk) upgraded us without asking. I would go back to Tacoma just to stay there again, but without a car!
Negative section of review
The parking is practically non existent. The free coffee from the 6th floor was weak and luke warm. However, the coffee in The Pub was good, strong and hot. The lighting in the room is very dim.
Orland Park, Illinois
Positive section of review
Check-in was easy and pleasant. We arrived very late at night and the front desk was expecting us and very accommodating. Friendly and helpful staff. The breakfast area was clean and inviting. Great location. We were able to walk to many restaurants that were located close to the hotel.
Negative section of review
There was an unpleasant odor in the bathroom on check-in. The pillows were also too soft. It was difficult to get comfortable in bed if we wanted to watch a little TV before we turned in because there were not enough pillows available. Each double bed had 3 pillows, so one of us could use 2 pillows to prop our head to watch tv; the other one was out of luck. I don't know why they couldn't provide 4 pillows for each double bed. Strange.
Bar Harbor, Maine
Positive section of review
Location and view, large spacious room with deck overlooking Frenchman’s Bay. Helpful staff who accommodated early checkin.
Negative section of review
Nothing
Grand Rapids, Michigan
Positive section of review
Nice room and bath. Comfortable bed. Everything was well kept. Friendly staff and convenient food and drink.
Wrightsville Beach, North Carolina
Positive section of review
Clean and comfortable and the location is great
Negative section of review
Nothing
Detroit, Michigan
Positive section of review
Good location and nice room
Negative section of review
Scratchy sheets, and relatively small bed. Confusing parking situation.
Kilgore, Texas
Positive section of review
Bed was Super comfortable
Boise, Idaho
Positive section of review
Clean. Friendly staff.
Negative section of review
Thin walls - could hear our neighbors' "activities".
West Yellowstone, Montana
Positive section of review
Very clean!
Negative section of review
No AC.
Bar Harbor, Maine
Positive section of review
The staff and owners were very friendly and gave me some great tips before we even arrived. The Mira Monte also provided room cleaning.
Negative section of review
Although our suite was clean, it had peeling wallpaper and a stale smell that disappeared after the air conditioner was on for a while. Overall, the place needed an update. As far as sleeping goes, the pillows were very uncomfortable.
