1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
I got charged for the room by booking.com and also got charged the full amount by the hotel and still have no received a refund. Paid $1266 for a room that was supposed to be only $633. Worst experience and never will book through booking.com again if this doesn’t get fixed.
Negative section of review
They charged me way to much
Traverse City, Michigan
Positive section of review
Overall helpful and it was fine place to stay. It was cheaper than anything else I could find. Didn't get to check the pool or anything, but it was nice to have one. Having a small fridge was helpful for my leftovers.
Negative section of review
I found a dirty towel hanging from my shower. Which I can see missing. My problem was that I told someone about and no one came to take it away or say oops my bad. They just wrote something down. I knew there was no breakfast...it would have been nice. I am glad they had a apple and granola bar available.
Las Vegas, New Mexico
Positive section of review
Nicely refurbished historic hotel next to the train station and walkable to multiple restaurants. The staff was friendly and helpful. Great relaxing vibe to read, play games, drink on the patio which waiting for train.
Lenox, Massachusetts
Positive section of review
staff - super nice gentleman at the check in desk helped me to adjust my reservation with Booking.com
Negative section of review
The facilities are a bit on the older side. AC unit was cool (most important!) but noisy.
Springfield, Missouri
Positive section of review
How easy it was to get there and into our room. It was just the right temp when we got in.
Negative section of review
That the pool was closed at 8 but it's understandable
Sedona, Arizona
Positive section of review
Room was very clean and was in a good location
Tumwater, Washington State
Positive section of review
So close to a great little town.
Saginaw, Michigan
Positive section of review
Nice Coffee Bar
Negative section of review
N/A
Santa Barbara, California
Positive section of review
it was neat, quiet and clean! everyone was very nice and welcoming
Negative section of review
nothing
San Diego, California
Positive section of review
great service and in an amazing area!
Negative section of review
parking is impossible to find and nightly parking is pricy