1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Great Falls, Montana
Positive section of review
Nothing. My room had drawers with dirty clothing from previous guests. Room.unclean but hotel was full and couldn't change my room. Staff unapologetic. Told me to contact Bookin dot com for an adjustment. Booking dot Com tells me to contact hotel for adjustment. A clean room is the minimum expectation!! Drywall repairs 10 pm to midnight. Horrible train whistles 3x at least 9 pm to 6 am
Negative section of review
See above Room had dirty laundry from.previoys guest. Drywall repairs 10 pm to midnight. Train whistles throughout night.
Fort Wayne, Indiana
Positive section of review
The pool was perfect for my grandkids. They loved that it was just deep enough they could stand. The hot tub was great. Everyone of the staff that we came in contact with was amazing. All of them took time to talk with us and my grandkids. We felt very comfortable staying there. Will definitely be our 1st choice if we ever go back out that way
Negative section of review
No complaints
Burlington, Vermont
Positive section of review
We stayed the night we were exhausted and needed to rest. The breakfast was prepackaged grab and go items; my daughter had Muffins and I had a nutrigrain bar. Shower had good pressure and was hot
Negative section of review
The room very outdated had a smell. needed to really work to get the shower knob to turn on. The fan in the bathroom was loose and didn’t look secure. Beds were not very comfy. Room only had one washcloths and 1 towel provided needed to go to desk for extras so we could all shower. Bathroom door was all splintered at the bottom. Curtains barely closed the windows to the Main Street at street level.
Portland, Maine
Positive section of review
The staff helped me get a refund for the nights I booked even though it was done with a third party.
Negative section of review
No micro fridge, no microwave. Dirty bathroom.
Miami Beach, Florida
Positive section of review
Excellent location!! Tons of nearby food and shopping! 3minute walk from the beach.
Negative section of review
The parking was a nightmare we were blocked in and had to return a rental car and almost missed our flight.
Bossier City, Louisiana
Positive section of review
Clean rooms, great breakfast and wonderful staff!
Frankenmuth, Michigan
Positive section of review
Location and cleanliness.
Negative section of review
The staff, especially front desk could have been better.
Grand Junction, Colorado
Positive section of review
Lovely and clean
Negative section of review
Locks on patio door didn't work with exception of one out of the four.
New Orleans, Louisiana
Positive section of review
Location
Negative section of review
N/A
Traverse City, Michigan
Positive section of review
The outdoor pool was heated and the kitchenette had dishes and there was ice in the freezer.
Negative section of review
The carpeting seemed a liitle dirty