1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Rosemont, Illinois
Positive section of review
Spacious, quiet and comfortable room, and I loved the opportunity to watch the steady stream of planes coming in to land at O'Hare from my north-facing window. The reception staff was friendly and helpful, and the free breakfast was welcome. There's also a supermarket near Cumberland CTA station and an Outback Steakhouse attached to the hotel, which made dinner easy!
Negative section of review
Other than the attached restaurant, there's not much nearby of interest. Cumberland station is a 10- to 15-minute walk along a busy road, but not with heavy luggage as there are a lot of stairs. The hotel also is rather unappealing from the outside, though inside is fine.
Dallas, Texas
Positive section of review
The gym was nice. The shuttle (which you shouldn't have to take in the first place, since the hotel is supposed to be inside the airport) was also nice. The bed was comfortable and the bathroom was clean.
Negative section of review
This hotel advertises itself as "inside DFW airport" (this is what is printed on top of the receipt you get when you check out, and it is very clear from its location on the map that it should be inside the terminal). However, after walking around for nearly an hour at midnight when my plane landed -- no one working in the airport knew how to get there, and there were no signs -- I finally managed to find wifi to call the hotel reception (I was traveling internationally and my phone service was not working correctly). They told me that while it is technically possible to walk to the hotel, it is actually not in the hotel but "adjacent" to the hotel and that you should reserve a shuttle, which you can only do by calling (good luck if you don't have service or your phone has died). This totally defeats the purpose of paying $250 dollars for a hotel when there are a dozen decent hotels near the airport with their own shuttle services for $100. The most baffling thing is that when I arrived, the receptionist insisted, again, that the hotel was not advertised as inside the airport, but 'adjacent' to it (I guess they've received this complain before) but then when you check out their letterhead literally says "Hyatt Regency DFW inside DFW Airport." Naturally they refused to provide a discount or partial refund. Bottled water is only for customers in some Hyatt membership club. There is a refrigerator very oddly placed in the middle of the room that hums all night. Breakfast is nearly $30.
San Antonio, Texas
Positive section of review
Very nice hotel with an awesome view. The hotel is located on the Riverwalk and you can easily walk to restaurants and shops. The staff was friendly and helpful.
Scottsdale, Arizona
Positive section of review
Breakfast Buffet was excellent, quite pool options from the main pool a bonus, the grounds landscaping beautiful, a late checkout appreciated.
Negative section of review
All was good.
Key West, Florida
Positive section of review
La Te Da was wonderful. We liked that the hotel was in a prime location, had a cute pool, great rooms and a delicious breakfast!
Negative section of review
There wasn’t anything we did not like
Gloucester, Massachusetts
Positive section of review
Breakfast was great. Fresh fruit was my favorite. Cocktails were also great.
Negative section of review
3 flights of stairs was too much for me. I’m asthmatic my sister in law had to carry my suitcase. I didn’t ask for penthouse suite so I will make sure not to get that again but the view was amazing.
West Middlesex, Pennsylvania
Positive section of review
Location availability worked with me as a client
Negative section of review
Second day no room service so no bathing material
Wailea, Hawaii
Positive section of review
Good location to beach and park.
Negative section of review
Shortage of trails for walking or running.
The Woodlands, Texas
Positive section of review
Bike store next door
Negative section of review
Room service not given - had to change towels and take out garbage myself.
Gatlinburg, Tennessee
Positive section of review
Location was good
Negative section of review
Hard beds. Would not even work with u to check in 10 mins early. Bathroom door had been kicked in.