1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
West Chester, Ohio
Positive section of review
The breakfast was not good. I only had the breakfast sandwich one morning. I have to give a great report for Ivan’s. She was so helpful and patient. One night my tv wasn’t working properly so she told me what to do. When that didn’t work she came up to help me and she fixed it. The next night when I returned to my room there was an insistent beeping sound. I couldn’t tell where it was coming from. Ivana searched everywhere and couldn’t find it. She even went upstairs. It went on for hours. Please let her know I found it. It was the dishwasher. The cleaners left the door slightly open. Thanx Ivana.
Negative section of review
The breakfast was not good. The pool was dirty but I think it had even used during the day.
Mount Airy, North Carolina
Positive section of review
The code was sent to me which I was unaware of but nevertheless my email have the appropriate information. The room was very quiet and spacious for 2 persons. Any more would be tight. The bathroom was glorious; loved the layout and luxury feel of the room. Perhaps we overlook it but there was no TV , although not sure where it would be placed anyway.
Negative section of review
Had I known there was not many eateries in the surrounding area, I would have brought a cooler with pastries or light breakfast stuff to hangout a little more in the room before checkout.
Tucson, Arizona
Positive section of review
Comfy and room very lifelike. Love the colors compared to other hotels in Tuscon, Will definitely be coming back
Negative section of review
Lack of variety in the gym.
Mechanicsburg, Pennsylvania
Positive section of review
The room was dirty. It still had sheets from the last guest. The sheets had a huge urine stain.
Negative section of review
I’ve stayed at this hotel for the last 3 years. It’s a good location close to the yearly event that I attend. The urine stained sheets sent my wife into a frenzy which upset the entire trip.
Delray Beach, Florida
Positive section of review
Everything the people and location!!!
Negative section of review
Nothing
Lake Geneva, Wisconsin
Positive section of review
Good sized suite with lake view.
Negative section of review
Breakfast not available on site.
Mulvane, Kansas
Positive section of review
Comfortable and safe
Negative section of review
Dirty fork found under the desk in the room and phone sounded like a huge mosquito. Staff aware of dirty fork and said no compensation since I booked through booking. Wasn't looking for compensation but that answer was unacceptable, since it is all about guest services.
New Haven, Connecticut
Positive section of review
Nothing. Nada.
Negative section of review
First - the staff and reception were excellent. No complaints there. The room however … made me want to shrivel up and become insentient bacteria because only then would I feel comfortable. There were stains everywhere - up, down and all around. The stench of cigarette smoke is a health hazard especially for sensitive folk with breathing issues or folks with small children who don’t deserve to be exposed to secondhand smoke. We had to change hotels immediately, no contest. We just couldn’t do it. It was like being in an episode of Fear Factor, truly. I’d expect that level of dilapidated filth from the home of a hoarder that had been through a last-ditch-effort clean up but not a hotel/inn. It felt like I was staying at the home of a nasty relative with a smoking issue and too many pets, neglected pets, because the room also reeked of animal in certain parts and as someone who is only mildly allergic to cats and dogs …. My throat started closing up so we definitely had to get out of there. Its hard enough to clean a home and make it appear pet free but I don’t know how they expected to clean a hotel room of pet dander and fur. Please, although the staff were nice, you don’t pay all that money for nice reception. You pay for the room. And whatever you pay for New Haven Village Suites will NOT be worth it. Staying here is high-key masochistic.
Sunrise, Florida
Positive section of review
Great location
Kill Devil Hills, North Carolina
Positive section of review
Location
Negative section of review
The doors to the balconies. Even though they locked and husband and I thought the door didn’t seem secure enough.