1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Overland Park, Kansas
Positive section of review
I liked the fact that it is basically an apartment. Staying multiple nights it is so great to have a living room, a kitchen with a dining table, water and dryer. so much more comfortable than staying in a small hotel room.
Negative section of review
Basically the staff. Two days in (Monday afternoon) starting at 3 o'clock, a handful of workers apparently got off work and they decided to congregate in the green area in the parking lot. Unfortunately our room faced the parking lot on the third floor and I could hear the music they were blasting in my room. I literally waited until 6pm when I was leaving for dinner to say something to the woman that was working the front desk (music could not be heard at the front desk). Her response was "oh you can hear it with your windows open?" My windows were not open. She then told me quiet time started at 10 pm. I then asked her if this was something that went on each day and she proceeded to tell me "they just got off work (3 hours ago!) blah blah blah. It was apparent she was not going to do anything. I came back at 9:30 and they were still there. I mentioned it to the new desk person and she said she would talk to them. They eventually stopped, but more likely because of the magic "quiet time" We had another day of quiet and then it was staring again (around 2:45 pm) and my husband called down and got the same story about quiet time. Eventually she said we could call the police if we didn't like it (!?!). The front desk staff seem to want to make minimal effort and certainly don't care about the customers. Originally I thought this would be my go place when coming up to Kansas City but no more.
Gainesville, Florida
Positive section of review
Typical Drury property... Easy access from interstate, Clean inside and out, Quick check in, Comfy room.
Negative section of review
Nothing
Sister Bay, Wisconsin
Positive section of review
Clean, quiet, comfortable. Staff were very friendly and responsive
Negative section of review
Nothing that I can think w.
Seekonk, Massachusetts
Positive section of review
The front desk was nice. the entrance was clean.
Negative section of review
The room had a loud barking dog next door The room was dingy and not kept up breakfast had ZERO gluten free bread options The bathtub had hair in it upon arrival
Moab, Utah
Positive section of review
Very nice space and clean.
Negative section of review
Broken cabinet door. Wished we were closer to town but we knew…
Hollywood, Florida
Positive section of review
good location, car parking
Negative section of review
noisy AC, not clean room, there was a very bad smell in the room and around the pool,
Miami, Florida
Positive section of review
Friendly guy at the desk.
Negative section of review
Cold concrete floors, spray paint on the ceiling, sparsely appointed and not much parking.
Carlsbad, New Mexico
Positive section of review
I was happy when I left
Negative section of review
I was double-booked and they refused to cancel my (double) reservation. The person at the front desks claimed that she couldn't find the reservation I made with Booking ... After over 20min of waiting, I was convinced to cancel my Booking.com reservation and make a new one in person. Problem is, the reservation is non-refundable unless approved by the hotel and they promised me they will let me cancel it. I contacted Booking.com's support multiple time about this, but they couldn't get in touch with the hotel (2 lines were disconnected and the 3rd one went to voicemail). Eventually Booking did get in touch with them and the hotel did NOT approve my cancellation. On top of all that: - we were initially given a room with a non-functioning lock (we would have to borrow the master key from the front desk every time we wanted to get in and out) - the room was dirty - found multiple stains of different colors on the bed sheets - the room smelled bad
Ocean City, Maryland
Positive section of review
On boardwalk.
Negative section of review
Bar was just ok. Food was average
Virginia Beach, Virginia
Positive section of review
It was ok
Negative section of review
Nonthing