1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Whitefish, Montana
Positive section of review
Hotel location is perfect, lake front and easy to access. Staying in a one king room with balcony for three nights, I got what I expected.
Negative section of review
There are not enough choices on dinner menu
Scarborough, Maine
Positive section of review
The room was clean and beds were comfortable. Our check in was easy and the counter staff was friendly.
Clearwater Beach, Florida
Positive section of review
Breakfast could have more variety, like for exemple: scrambled eggs and bacon.
Williams, Arizona
Positive section of review
No breakfast. Location was good
Negative section of review
Coffee maker and 2 heaters did not work
Conway, Arkansas
Positive section of review
The whirlpool tub was amazing.
Negative section of review
The actual price at time I paid VS. The total I was given in my booking app was different by about 17 dollars. Not good unhappy with.
Atlanta, Georgia
Positive section of review
Clean,staff, location
Negative section of review
I went for the hot tub and it needs to be serviced it felt like I was sitting in a bath tub of warm water jets barely worked. For breakfast they only serve bacon Monday through Saturday. I should be able to have that choice any day of the week.
Atlanta, Georgia
Positive section of review
Bed comfy, location
Negative section of review
Door to bathroom Broken wouldnt close, Bed was full of hair, had to move, staff was not supportive when call for help no answer or no one on duty, manager sd she would give points for my inconvenience that did not happen, plug in kitchen didn't work , coffer maker broke
Springville, Utah
Positive section of review
Breakfast was good
Negative section of review
Was not told that the pool and hot tub was closed nothing said that it was not available and I was looking forward to relaxing by the hot tub but jets didn’t work in room juccuzi so all around I was not happy room couch dirty floors dirty hair all over side of juccuZi and shower in bathroom shows tub on website shows pictures of pool 2 months ago so expected to be able to use it 234 dollars not worth 100 at the most
San Antonio, Texas
Positive section of review
It was convenient
Negative section of review
It was not clean and staff were rude
Miami, Florida
Positive section of review
It was clean.
Negative section of review
Double payment has been actioned by the hotel. This is apparently because of using apple payment even I initiated the booking with the same card via booking.com. The staff knew it apparently but we haven’t been informed at all. After talking to the manager, the amount booked via booking.com should be released upon check out. That was the case but few days later they took the same amount again.