1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bettendorf, Iowa
Positive section of review
The breakfast was the best!! Chef friendly and so accommodating also paper cups in rooms were so nice!! I know that’s odd to mention but we’re not hot to the touch like most cups!! The coffee in lobby was so good!! Best hotel coffee we’ve had
Page, Arizona
Positive section of review
Pool area was nice. The restaurant atmosphere was nice. The gift shops was nice and the coffee shops was convenient.
Negative section of review
They didn’t answer the phone when we wanted to request and early check in. They didn’t have a bell hop cart available to help with bags. Rooms were below average. They didn’t give us new towels on our second night. Didn’t answer the phone when we called to request them. We waited in line 20 minutes to get fresh towels. The hot tub smelled of propane. We called to notify them and they didn’t answer. We told them in person and instead of just shutting off the propane they called the fire department who shut down the entire pool. My mother in law left her wallet in the room after we left. We called every number imaginable and only got a voicemail mailbox which was full so we couldn’t even leave a voicemail. The food was below average at the restaurants. We ordered 5 different meals and all 5 were disappointed.
Hot Springs, Arkansas
Positive section of review
Liked it all everything was very good. It was everything you would hope to find..Will stay there again.
Negative section of review
Nothing to do with the Hotel but around 2 in the morning some one on the same floor kept slamming a door shut went on for around 10 minutes... very inconsiderate of them..very rude..That had nothing to do with the quality of the hotel very nice, clean and pleasantly ran.
Black Hawk, Colorado
Positive section of review
That there was a casino and restaurant. They had great cake and sang me. Happy Birthday.
Negative section of review
The atmosphere and everything about it.
Newport, Tennessee
Positive section of review
Super clean comfortable beds and very good breakfast with lots of selections to choose
Negative section of review
None
Pocatello, Idaho
Positive section of review
Staff was great and the breakfast was very nice with lots of choices.
Negative section of review
Needs a good cleaning and the carpets replaced.
Palm Springs, California
Positive section of review
Such a fun, clean, private space for relaxing in peace!
Negative section of review
Everything was perfect!
Missoula, Montana
Positive section of review
The family suite was a great size for us.
Negative section of review
Air conditioning did not work well. Water in shower was dangerously hot when switching from the bathtub spout to the shower head. Staff seemed unconcerned when I reported the issues.
Portsmouth, New Hampshire
Positive section of review
good location, attached rest.
Negative section of review
I booked a " handicap plus"access room w/handicap tub,,,,,,, the room was possibly the farthest room from front desk as possible with no handicap tub. There was a walk in shower w/glass doors but not one safety grab bar in bathroom at all or bench in shower as requested @ pre-check in ....... Six hours later @ check in there was no bench in shower. As a recent double knee and left wrist replacement patient, these items were pretty important to me and I paid a hefty premium for them but did not receive want was advertised........as you may imagine, I was/am very disappointed
Tucker, Georgia
Positive section of review
Comfortable,clean
Negative section of review
Nice