1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wytheville, Virginia
Positive section of review
Shower pressure was awesome. Clean, quiet & spacious room. Beds & pillows were super comfortable. Very good breakfast. Frontdesk was welcoming & helpful. Onsite restaurant & bar was great with delicious food. Great location with very easy access from both inerstate I-77 & I-81.
Philadelphia, Pennsylvania
Positive section of review
The location is wonderful and quality of the rooms is exceptionally high. The staff are quite helpful and I always feel at home at this hotel.
Negative section of review
The breakfast cafe downstairs is decent, but definitely can have better selection for mornings.
Cheektowaga, New York State
Positive section of review
The only thing that I liked was the view from my room in the courtyard 2nd floor.
Negative section of review
I booked this place specifically for the pool. It was my 5th yr anniversary with my boyfriend. They first put us in a room with a non working AC, took for ever to send someone to at the end changed us to another room. Where it didn't had a microwave, the microwaves are on the second floor. Only two of them and they were absolutely disgusting dirty. Not only the microwave but the table they were on and the floor around. I had to throw away my food because no one wants to use a dirty microwave! The pool was so cloudy!!! They never went and clear that up with the chemicals. The front desk staff only one person was very nice and I believe she is from Africa. We NEVER received housekeeping service! So I called down to the front desk to at least get towels from them, and there was a homosexual guy that answered and was absolutely rude and told me they DO NOT bring up towels to guests, without any explanation as to why when there was 5 to 6 people at that desk just standing around! The small fridge in the room barely cooled off our drinks. The TV in the room did not worked, it will shut off in a second of turning it on. There were signs in the hallway of no smoking and yet it had Marijuana and cigarette smell ALL OVER. I had to use my asmathic pump! This was absolutely the worst stay I've ever had. I know how a hotel business is suppose to work! Having yrs of background as a front desk clerk and executive housekeeper myself! This was unbelievable! In your morning meetings (if you have one) like a normal hotel should. Think about the needs of the guests. They pay a lot of money to have an excellent service and if you don't provide that you failed as a team and as a hotel! Good luck with other guests.
Myrtle Beach, South Carolina
Positive section of review
Clean rooms Hallways a little dark and not as clean. Aged from the weather.
Negative section of review
Property over all great! A little aged.
Arlington, Texas
Positive section of review
They had a excellent breakfast and bar at front desk
Negative section of review
The pool wasn’t open
Raleigh, North Carolina
Positive section of review
Staff was amazing very nice rooms was very clean
Negative section of review
Nothing
Myrtle Beach, South Carolina
Positive section of review
Loved the grounds/ umbrella tables
Negative section of review
Room was dated / linen didn't appear clean
Plantation, Florida
Positive section of review
Beds were comfy
Negative section of review
Elevatot wasn't working my daughter has an injured ankle getting to the 4th floor was very hard
Clarksville, Tennessee
Positive section of review
The location.
Negative section of review
There was no guest info or local restaurant listing's and had to ask for a TV guide. Very un friendly staff in the evening ck in. The morning staff was better. When we arrived at 5:30 we had to wait for house keeping to finish cleaning our room and they had already given us the key
Orlando, Florida
Positive section of review
Nothing
Negative section of review
Your manager Tiffany at the front desk is a rotten person I was there for a whole month nearly paid you guys over $2,000 the fridge was broken the you have to turn the circle breakers off just an order to get the oven to start and the smoke that was in that room was no ventilation most horrible experience ever if I really was being mean about it I would go and get my money back