1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Salt Lake City, Utah
Positive section of review
I found the staff very friendly helpful. I liked the convince gift shop for beverages and snacks. . I did find some of the area especially at Courthouse station made me feel unsafe especially at night.
Negative section of review
Great service great staff
Daytona Beach, Florida
Positive section of review
the room was very clean, one of the outdoor pools were actually open when we got there which was a pleasant surprise and though the beach access was closed, it wasn’t a far walk to the beach
Negative section of review
literally nothing it was great
Hilton Head Island, South Carolina
Positive section of review
The property manager was amazing. She made sure the things that needed to be corrected were as soon as possible
Negative section of review
The property was not cleaned on the inside as stated and we were offered to check in early through booking.com and we arrived at 1 pm but was not allowed to check in until 4 pm
Pratt, Kansas
Positive section of review
Nice and close our destination. Most of the staff was friendly and very nice.
Negative section of review
I pre-checked in, which is great, however, it meant the late afternoon staff didn’t talk to me other than to hand me my keys. No direction of the elevator, not even a room number. The staff member just handed me my keys and sat back down. Self checkout, again is great but means there’s again no contact between customer and front staff. No, thanks for staying here, no we hope you had a great visit and we hope you return. The online stuff is great but there’s some lack of customer service time. Also, we lost power and there was no one making rounds to ensure everyone was doing ok, nothing even mentioned at all.
San Bruno, California
Positive section of review
I like double KING BED. I love Bagel breakfast. Staff are helpful.
Negative section of review
Airport Shuttle Bus to Crowded , like too many passenger, should have more bus or more frequency.
Clinton, Oklahoma
Positive section of review
It was next door to the waterpark and close to town
Negative section of review
Our room had not been thoroughly cleaned. I found 2 half empty cups. One next to the chair with half filled and there was mold growing in it and then there was an empty Sonic cup laying next to the microwave. Empty Kleenex box in the room
Carson, Washington State
Positive section of review
We didn’t go get breakfast sadly.
Negative section of review
I didn’t say anything during the booking that I would need a ground level room. It was really hard for my friend to get up and down the stairs. I wish there was a ramp going up to the second level. We think the 3 story building with the sky bridge would better accommodate us. So next time we will look into booking there.
La Quinta, California
Positive section of review
Need to inspect rooms before use
Negative section of review
One of the chairs for dinning table had two rips on seating cushion, also one leg was broken when I sat on it
Morro Bay, California
Positive section of review
The friendly staff