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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
The staff were very friendly and helpful. The location was GREAT. It was very nice having breakfast and it was tasty.
Negative section of review
The pillows were too soft, the room was very tiny for two people, and the bathroom had some plumbing issues (both the shower knob and the sink knob were lose, the shower knob fell on the floor). The carpets in the hallway were dirty.
Highland, New York State
Positive section of review
The room was clean, comfortable and spacious plus I slept very well. Also, the area and hotel felt safe.
Negative section of review
Clearly the breakfast. Most hotels in this price range offer a true hot breakfast. Yours does not.
Longmont, Colorado
Positive section of review
The location was great. Easy access to restaurants and surrounding towns.
Negative section of review
The pool was a little chilly. Also, I thought the room appeared more spacious online.
Houston, Texas
Positive section of review
Breakfast.Just, would've liked more variety like pancakes or waffles
Negative section of review
No elevator
Los Angeles, California
Positive section of review
Nothing. It’s a scam. Still haven’t received my refund
Negative section of review
The fact I couldn’t check in and they just booked a room and never let me in. Called the property manager and was basically told I’m SOL. The phone number attached to booking.com’s page for them either is out of order or the person in charge of it does not care about their job at all because I contacted them multiple times on two different phones and got no reply whatsoever then upon arrival I stood in front of the property knocking and calling until after 10pm and then was told because it was after 10 I couldn’t be checked in. This place is absolutely terrible and unprofessional.
Oklahoma City, Oklahoma
Positive section of review
Very nice place great breakfast
Addison, Texas
Positive section of review
The bed and rooms are nice
Negative section of review
Couldn’t get the phone to work and when I did I couldn’t call front desk cause I couldn’t hear them talking to me. Next when I got there the elevator wouldn’t work and take me to the 4th floor so I had to get off on the 3rd floor and either walk the stairs or wait for other elevator to take me to 4th floor. Also when I get to the room the sofa bed had no sheets and front desk didn’t have any either. There was no towels for me and my family when we went swimming. Went to front desk and they had no towels. Came down for breakfast at 6:30 and nothing was ready and I mean nothing we all were waiting. The food could be a lot better and we had to wait for milk for the cereal.
Anaheim, California
Positive section of review
The room was spacious
Negative section of review
I was disappointed because the first day I was there I requested extra towels blankets and pillows those were never brought up at all. Also the staff was a little rude .
San Antonio, Texas
Positive section of review
Bed comfortable
Negative section of review
The towels dirty the tub dirty
Moab, Utah
Positive section of review
Location
Negative section of review
The room was unfinished : no clothes rod, no hangers, outlets didn’t work for coffee machine or fridge