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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Virginia Beach, Virginia
Positive section of review
Location location location. Every room has a balcony that faces the ocean and boardwalk. It’s a well-kept older hotel and is super clean. We have stayed here several times. If you choose to cook, there is a fridge, microwave and coffeemaker. They also have coffee in the lobby. The rooms have basic motel furnishings (if you prefer luxury, there are more expensive places in VB) but you aren’t going to find a better value and cleaner place for your money. In the mornings, look for the man with 2 large black dogs near the beach stairs to the left. We always enjoy watching him exercise them on the beach. We’ve seen him every visit since the dogs were puppies and it’s amazing how well he has trained them. Also, the horse rental place is just down the beach. They’re fun to watch, too.
Negative section of review
Not a big deal but I didn’t like the new cable provider (I don’t like changes, lol). I couldn’t find a guide on any of the channels, nor could I find local stations for news and weather. I wish there had been a printed channel list in my room.
San Francisco, California
Positive section of review
Love the ambiance and the staff is always friendly and accommodating, from those in lobby, housekeeping and Valet (xtra amazing). The location is excellent!! This is my go to hotel when in San Francisco!!!
Negative section of review
Nothing not to like- but if I had to pick something it would be the bathrooms being a bit small but very well appointed!!
Augusta, Georgia
Positive section of review
I did not eat the breakfast, if the room is dirty, why would I eat the food? The size of the room was good. But mold and poor ventilation in the bathroom was very bad.
Negative section of review
Need many things, the covers were stained, the mattress was stained and there was no mattress cover. Dirty cups were on the floor near the front wall. The bathroom had mold and no ventilation.
Cheektowaga, New York State
Positive section of review
Amazing customer service through out ! The front desk staff Ariel and the lady in the breakfast room Annie were amazing people.
Aransas Pass, Texas
Positive section of review
Everything we needed. Comfy bed. Lots of room.
Negative section of review
The alley we used to get to the room was really rough. Wish the key would have fit the back door, so we wouldn't have to walk around front all the time.
Myrtle Beach, South Carolina
Positive section of review
Location was great and cost was decent.
Negative section of review
Cleanness could have been better. I reported that there were hair on the white bed sheets, stains on the comforter, floors needed to be cleaned and missing light bulbs in the bedroom. I reported these concerns however no response for anyone - Vacasa. Furthermore, when booking on-line never once did booking, the website or Vacasa explain that no motor cycles were allowed. Days before my arrival I get an email stating that the HOA doesn’t allowed motor cycles, boats, or trailers. The whole meaning of my trip was to use our motor cycle! Calling multiple time to Vacasa being told that I couldn’t receive a refund due cancellation policies. I did not receive information about the HOA policies until days after booking, in which should have been displayed on the website with Booking.com and Vacasa. When arriving at the location what do we see multiple motor cycles, boats and trailers parked in parking spaces! HOA or Vacasa one of you are a liar! I have pictures to prove this. For the homeowners thank you for the stay it was nice. However, my family and I will never stay at another place under management with Vacasa.
Cape Canaveral, Florida
Positive section of review
Coffee & cold cereal was good.
Negative section of review
Hot food
Clare, Michigan
Positive section of review
I could bring my dog
Sugarloaf, California
Positive section of review
Very spacious
Atlanta, Georgia
Positive section of review
Everything
Negative section of review
Everything