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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Northville, New York State
Positive section of review
We were really excited to stay here, overall the room was lovely. Staff were friendly and helpful over the phone and text. Room and bathroom were clean. Bed was clean with lovely soft sheets and comforter. Cute Gatsby embroidered pillows that were available to purchase as a keepsake, as well as robes and towels. Beautiful lake view. Thank you for the overall stay and experience!
Negative section of review
I was disappointed to see that the rooms decor was different from the photos online and no mention of possible changes to the rooms decor. The chandelier was different, beading behind the headboard was gone and no rug. Upon arrival we settled in and went to turn on the fire tv and the remote batteries were dead. I talked to management and it was taken care of right away, but when I asked about the different decor from the online photos, she said the rug was getting cleaned because it smelled, and the chandelier was damaged. Okay that’s fine, just wished the online photos stated the rooms decor has possible changes. Looking through other reviews I saw the same room I stayed in was the same decor from a year ago. So I was disappointed and felt like false advertising of the room.
Denver, Colorado
Positive section of review
Staff checking in was very friendly and helpful The room was spacious and clean and the bed was very comfortable Breakfast was nice The property was well maintained and clean A very nice place to stay It is awesome they have a 24 hour shuttle running from the airport Especially since my flight arrived late
Wytheville, Virginia
Positive section of review
Front desk staff very pleasant. Clean room- Quiet. Also the flush on the toilet was fantastic!!!!
Negative section of review
X
Seattle, Washington State
Positive section of review
The staff were helpful and friendly and the washing machines useful
Negative section of review
The kitchen facilities were poor, no plates, cutlery, washing up stuff
Nashville, Tennessee
Positive section of review
Great location and comfortable place to stay
Negative section of review
Not offering a hot breakfast
McDonough, Georgia
Positive section of review
Staff were efficient and friendly
Negative section of review
Walls were pretty thin which made it easy to hear adjoining room noise from either side. Pretty loud late into the night.
Pulaski, Tennessee
Positive section of review
Location is convenient to UTS.
Negative section of review
A tacky hand written note tapped to the wall when exiting the elevator about leaving trash on the hall table. Instead of the note, maybe a trash can?
Northampton, Massachusetts
Positive section of review
Room and location
Negative section of review
The aircon did not work and the wall device had to be replaced. A thermostat was alsonstalled. A leak in the bathroom was fixed
Panama City Beach, Florida
Positive section of review
Perfect location!
Negative section of review
Floors were not very clean
Gainesville, Florida
Positive section of review
Nothing
Negative section of review
Not clean, old, smelly, no towels, toilet paper, garbage outside in every corridor, pool cloudy and pool area very dirty. Bed old and sheets didn’t even fit the bed. Pillows smelled. Dirty tub, dirty mirrors, dirty sink, dirty floors. Dirty everything!Horrible experience