1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
McAllen, Texas
Positive section of review
I was thoroughly impressed with my experience! From the moment I arrived, the staff were friendly and welcoming, making me feel right at home. The room was spotless and comfortable. The bed was incredibly comfortable, and I slept soundly both nights. The hotel's [location/facilities] were also a big plus, with plenty of [restaurants/shops] within walking distance. What really stood out, however, was the exceptional service from the staff. They were attentive, helpful, and went above and beyond to ensure my stay was enjoyable. I would highly recommend Aloft McAllen to anyone looking for a comfortable and relaxing stay. I can't wait to come back and stay again!
Hot Springs, South Dakota
Positive section of review
Liked the employee who handled the check in. Very smooth process, and he was knowledgeable about the location and surrounding area.
Negative section of review
Didn't like the roach on the floor in the room when we walked in. Didn't like the dark red stains on the curtains. Didn't like the ants on the bathroom counter when we woke up. Didn't like the lack of communication from the hotel management after we used booking.com to try and modify our stay. It's been 4 days since I checked out early, and still haven't heard anything. I'm not impressed with any part of my travel- the hotel as well as booking.com.
Orlando, Florida
Positive section of review
Location was great and pool area was amazing 😁
Negative section of review
When I arrived at the location and went in my room after being on a cruise all week I wanted to take a Bath. While doing so I looked to my left and to my horror there was a tablet computer hidden behind my toilet. After taking it to the office and explaining my situation the male manager seemed concerned and promised to keep me updated on the situation. After only 2 brief conversations and him coming into my room to look behind the toilet on the same Day I no longer Heard anything until I checked out and asked to speak to a manager on update. To my embarrassment he seemed to put the blame on me and was very dismissive. Having to catch a flight States away I left hoping nothing comes of it And my nude body was not being watched or put on the web.
Fredericksburg, Texas
Positive section of review
The decor. Love antiques.
Negative section of review
View of the pool.
Rosemont, Illinois
Positive section of review
Location from Airport
Negative section of review
The AC seems to be running but the temperature wasn’t comfortable
Atlanta, Georgia
Positive section of review
Breakfast was great
Rock Hill, South Carolina
Positive section of review
Close to everything
Negative section of review
The fridge was broken. No sheets for the pull out. Pool closed at 8pm should definitely be open till 11pm
Columbia, South Carolina
Positive section of review
Hardwood floors
Negative section of review
The place seemed to be newly renovated, but it was dusty. No ironing board, not enough towels or washcloths, too noisy from highway, no hairdryer. Just didn't like the whole set up. Wouldn't stay again.
Cranberry Township, Pennsylvania
Positive section of review
neat and clean
Negative section of review
not really just stayed 1 night
Jackson, Missouri
Positive section of review
Location
Negative section of review
The dust in the vents was extremely thick and the shower head needed cleaning covered in grime Found others belongings on the floor