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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boston, Massachusetts
Positive section of review
The location was great! Right in the center within walking distance to the Common. We ended up walking everywhere as we were within a 30 minute stroll from everywhere we wanted to go. We also appreciated that they brought us a minifridge and microwave when we asked for it to store pumped milk and leftover food. This also allowed us to reheat said leftover food
Negative section of review
The bed was not comfortable and for the price of the hotel, a gym with windows that is not located in the basement would be nice. We were also disappointed that there was no way to sit on the rooftop and enjoy the evening without buying from their restaurant. Overall overpriced and not worth it in my eyes. Next time I'll save the extra few hundred dollars and stay somewhere else.
Richmond, Indiana
Positive section of review
The rooms were very clean and the staff (Yesh) was exceptional. Couldn’t have asked for a more personable and accommodating individual. He was literally the best part of the stay and I could not say enough good things about his outstanding customer service.
Negative section of review
Pretty much all of the amenities were out of order. It was fine with our group but that was because it was a quick overnight stop. That being said the staff did what they could to try to offer solutions and explanations within their abilities.
Nashville, Tennessee
Positive section of review
Right location for everything we and places we went
Negative section of review
The property was great
Miami, Florida
Positive section of review
Ideal location …: close to mall and restaurants
Negative section of review
Rooms can use some updating …. The pillows were terrible. I have a stiff neck.
Nashville, Tennessee
Positive section of review
Easy to find. Staff was pleasant.
Negative section of review
Hallway leading to pool smelled like weed. Heard people in the hallway outside our room after midnight. Suite didn’t have a private room. Woke up @ 5:45a with something biting my back (gross).
Stockton, California
Positive section of review
Horrible do not go
Oakley, Kansas
Positive section of review
Cozy and personal
McCook, Nebraska
Positive section of review
Good 👍 👍
Negative section of review
OK well good
New York, New York State
Positive section of review
Location
Negative section of review
Room too small no even one chair on the room
Renton, Washington State
Positive section of review
Nothing
Negative section of review
Room was lit so dark to hide the grimy-ness of the place. It had not been cleaned and when I went into the bathroom, there were long strands of someone else's hair all over the walls of the shower from top to bottom. The toilet seat was greasy, the towels had not been cleaned properly and were stained, and when I asked for a Manager to get back to me --- nothing...Crickets. Of course they do not want to refund me with even a partial refund, but at least a courtesy call would have been appreciated. Worst experience of any hotel I've stayed at.