1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Vegas, Nevada
Positive section of review
The room was beautiful! It looked just like the pictures on the website and our view was amazing. The location is close to strip where we spent most of our time which was useful! The staff was very hospitable and addressed issues quickly and efficiently. We also loved the amenities! The pools are just beautiful, our room was gorgeous, and everything we could need on vacation was accessible on the property!
Negative section of review
A few of the elevators were unreliable. During our 4 day stay at one point 3 of the 5 elevators were not working. However, when we left all of them had been fixed, and it did not affect the way we feel about MGM properties! We love it!!
Moline, Illinois
Positive section of review
Very clean room. Staff was very friendly and helpful. Did not have to go looking for help there was always someone available.
Daytona Beach, Florida
Positive section of review
I liked that it was clean comfortable & it had a fridge. I would have enjoyed it better if I had a higher floor w/view
Negative section of review
I didn’t like that I was put on 1st floor with a walkout instead of a balcony. All I could see is the pool & umbrella’s No view at all. I booked way in advance & paid early also. No excuse for not getting an actual balcony with a view. Also they didn’t even have coffee in the morning.
Georgetown, Kentucky
Positive section of review
I liked my room and the spacious living room. The bed was comfortable, but the pillows, not so much.
Negative section of review
The pillows were not that good, and the main thing was the hotel ran out of wash cloths. I realize the hotel had no vacancies, but they need to order about 500 wash cloths to have extra.
Gatlinburg, Tennessee
Positive section of review
The location was great near everything but far enough from everything to have peace and quiet
Orangeburg, South Carolina
Positive section of review
They demand a cash only deposit that you get back at checkout.
Chena Hot Springs, Alaska
Positive section of review
The staff were great. Everyone was helpful.
Negative section of review
First, I'm not sure why it says we only stayed for a night but were there for more than just one night. The major thing is, we never got to use our bathroom. No hot water. Fortunately, we never tried to use the bathroom because we were coming from the hot springs showered already. But when we did try to use it on checkout day, there was no hot water, and we have been waiting for >4 hours. And then somebody knocked on our door to say we have to checkout, although we couldn't shower. We just packed and left without showering. Also, our room barely had wifi coverage
Venice, Florida
Positive section of review
Very clean and comfy.
Negative section of review
Nothing
Reading, Pennsylvania
Positive section of review
Very clean
Duncan, South Carolina
Positive section of review
Nothing
Negative section of review
Customer service