1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Dearborn, Michigan
Positive section of review
The staff were friendly. The lobby decor was not your basic corporate hotel--I liked the wood near the fireplace. The price was a fair bit lower than competitors, so I had been worried about it being run down and/or in a neighborhood that didn't feel safe, but that wasn't the case.
Negative section of review
I have needed more than the usual number of pillows since a shoulder surgery in order to sleep comfortably. The front desk didn't have any extra pillows. I crafted a plan to use one of the couch cushions, until I chanced to see another guest requesting extra blankets, which was the better solution. Speaking of the pillow request, what was the point of the text message inviting any requests to make the stay more comfortable, if I didn't even get a reply? The breakfast was fine, but staffing didn't appear to be adequate to keep up with demand.
Lincoln City, Oregon
Positive section of review
The staff was exceptional and helpful both on the phone and in person. They had a daily flyer that told of all the events happening while we were staying. So awesome. Will definitely stay again.
Findlay, Ohio
Positive section of review
I had reserved this room at the last minute on the same day and I was really happy with the price for the room I had reserved. The room was clean and the bed was very comfortable.
Negative section of review
Nothing at all.
Los Angeles, California
Positive section of review
It was very quaint and cute and a 5 min drive to the beach! The bed was very comfy too!
Negative section of review
Either there wasn’t AC or it just wasn’t working in our unit! Thankfully it was cool outside so we were still comfortable with the windows open.
Seattle, Washington State
Positive section of review
The location is so good and all of staff are so friendly.
Gainesville, Florida
Positive section of review
Everyone was friendly. It’s a good location for us.
Negative section of review
You definitely have room to add 1 more washer and 1 more dryer to guest laundry. I had to wait until midnight to wash uniforms for the next day. That’s the only thing I can think of that was inconvenient.
Carson, California
Positive section of review
The staff was friendly
Negative section of review
The room has a smell, it is not good, outdated, the wall papers are damaged and stained ,it is not pleasant to look at. especially the wall at the head of our bed it seems like there are insects crawling. They have a small fridge in the room but we can't use it has dripping water and the smell like dead rats. Their lobby was looks nice however , when we arrived at our room we were disappointed because we were not comfortable unlike other hotels we stayed at. we stayed here for 3 days and 2 nights, expected to be able to relax because we like to stay in hotels and enjoy the ambiance. I always read reviews before we book and the ones I read were good so I chose this property. Their lobby looks good and well maintained but what is important to us is the room because that is where we will be staying and that is what we paid for. Better they pay attention to the guestrooms, even though they clean it, it doesn't look clean 😔 beds are very old, not in good shape anymore , they don't even have bed protectors. Their staffs are friendly and helpful .
Galveston, Texas
Positive section of review
Close to beach
Negative section of review
It’s at the far end of the island
Portland, Oregon
Positive section of review
The staff
Negative section of review
The room lock was not working properly, and the door had many scratches. The breakfast was so so.
Gatlinburg, Tennessee
Positive section of review
Clean
Negative section of review
Location