1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Worcester, Massachusetts
Positive section of review
We always love the proximity of the hotel being close by the places that we need to get to. The staff is always friendly and mostly helpful, although slow to respond during the night shift when you need any additional items.
Negative section of review
The king bed in room 416 was horrible. The mattress was folding up as soon as you sat down. It seemed like mattress that would be on the sofa bed. It was the worst 2 day stay we have ever had & we have stayed here often.
San Francisco, California
Positive section of review
Excellent start point for a visit to San Francisco. Perfectly located to North beach, Russian Hill and the seaside. We did pick up a rental car in the neighborhood to continue the journey. All well!!
Eureka, Nevada
Positive section of review
Attentive friendly staff, very clean room, comfortable bed and nice quality towels, decent breakfast.
Negative section of review
Not applicable.
Kissimmee, Florida
Positive section of review
That everything was clean and quiet in the area, was very nice everything my family loved it
Charlottesville, Virginia
Positive section of review
Staff was friendly and it was clean and so quiet.
Negative section of review
Just a few things. In your description of policies and facilities you need to include in that, that there is a 20 dollar discrepancy charge that HAS to be collected per credit card. Also, that there is a 50 dollar damage deposit per night that needs to be included in the description. Another things is you need to start listing the pet fees on here as well! Last but not least, updated your info for directly to the hotel because we caller about all these questions and we got told complete opposite of all the info we were given when we arrived! Also I messaged you all a week prior to coming trying to get info for all these issues and NO ONE replied back so we had a huge problem when we arrived because of none to very little communication
New York, New York State
Positive section of review
Location, big room, clean, nice stuff
Negative section of review
Nothing. It was perfect for us
Fletcher, North Carolina
Positive section of review
Good value for the money
Negative section of review
na
Catlettsburg, Kentucky
Positive section of review
Breakfast was cold only
Negative section of review
Smoking in rooms second floor