1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Medina, Ohio
Positive section of review
Everything was wonderful except the man desk clerk.. maby new.he was looking up my name couldn't find it. Said we never paid in a cocky attitude. Looked us in the eyes and said "you never paid US!. But thank goodness this wonderful lady helped us and fixed everything and said he accidentally deleted the booking.com form. So they had no Info about our stay. Other than that they were awsome clean and breakfast was amazing. I would definitely stay again.
Negative section of review
Everything was wonderful except the man desk clerk.. maby new.he was looking up my name couldn't find it. Said we never paid in a cocky attitude. Looked us in the eyes and said "you never paid US!. But thank goodness this wonderful lady helped us and fixed everything and said he accidentally deleted the booking.com form. So they had no Info about our stay. Other than that they were awsome clean and breakfast was amazing. I would definitely stay again!
West Yellowstone, Montana
Positive section of review
So close to Yellowstone. Very nice combination of a "tent" but really glamping. The beds were very comfortable. Staff was incredible.
Negative section of review
It was cold when we were there. They have wood stoves but they didn't last very long.
Atlanta, Georgia
Positive section of review
The hotel rooms are very spacious and beds very comfortable. The rooftop bar is the highlight for me. Lovely atmosphere with good music and food.
Negative section of review
Nothing to dislike.
Redding, California
Positive section of review
The amount of space available was great. We are a family of 5, and the bedrooms, living room, and backyard were great.
Negative section of review
The kitchen was small. The temperature would be too warm at night, and the pool was super dirty by the time we were leaving which means there's no real filtration system.
Houston, Texas
Positive section of review
I liked that it’s close to The Galleria.
Negative section of review
The mirror in my bedroom was cracked upon arrival. The tv in the living room area did not work at all. A woman working the breakfast area yelled at my friend & I. She pointed her finger in our face & accused us of taking too long at a station. The encounter felt very intimidating. She was very rude & hostile & after talking to general management, we did not get an apology at all. The only thing we were told was that it would be investigated. It felt very much like the situation was being rubbed off. Mind you, at the time the woman yelled at us, my friend & I were fixing coffee & cleaning up the sugar & cream containers. The trash can directly next to us did not have a trash bag in it so it took longer for me to gather my items (a cup of hot coffee, a plate of food, keys, phone, & the trash that I needed to carry across the room to another trash can) … the continental breakfast was not worth the fuss anyway so I left my food there & checked out
Ontario, California
Positive section of review
Staff so courteous n professional
Negative section of review
Parking gets full
Phoenix, Arizona
Positive section of review
Nothing about this hotel was good
Negative section of review
Hotel had dirty sheets, had used amenities didn’t bother to change them out from previous people. The was cockroaches, flies coming out the sink. The staff was rude just a very horrible experience.
Kalispell, Montana
Positive section of review
Spacious, clean .
Negative section of review
No toiletries
Fairbanks, Alaska
Positive section of review
The quaintness
Negative section of review
The mattress was very lumpy and old.
New Orleans, Louisiana
Positive section of review
Everything