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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Close to Carnegie Hall and Central Park. Staff is polite, friendly. In my particular case the person at the front desk that checked me in did above and beyond to allow me, given the special request I made and the limited rime I had, to check in a nit earlier despite the system being down. I had a memorial service at Carnegie hall, which is why I picked this hotel and I needed ro check in so I can get to the room and change and prepare so I can be on time. Due to hotel system being down I almost ran out of time as like many others I waded to wait in the lobby. When They approach the person at the front desk (my apologies for jot remembering their name), they immediately understood the concern and checked if my request to get a room ASAP can be accommodated. In 5 minutes I was all sorted! Systems can be down, it happens. It is how the hotel works around the issue, and I was very pleased with that - thank you to that person!!
Negative section of review
Some elevators did not work making it very slow. Front desk registration system did not work a lot of people were stuck waiting long time in the lobby.
Honolulu, Hawaii
Positive section of review
The room had a kitchen, table, couch, bed and bathroom. It was more of a motel studio apartment. There were a few clean kitchen plates for our pizza, a microwave that mostly worked when you pressed certain buttons, and the door locked. Look, it’s not modern or updated. It’s basically a motel vibe but if you can’t afford a nicer hotel or don’t want to stay in a hostel… this is perfect. It was perfect for our night.
Negative section of review
The pool was super small and murky. The staff was matter of fact but not really friendly. Just there to do their jobs. There was a slight musty smell when we opened the door but the AC worked and it looked clean enough. The neighbors were hammering at 3am. You will hear a lot of noise here
La Mesa, California
Positive section of review
I liked the price and location amd ice machine and 12 check oit
Negative section of review
The blankets, the room lock and the AC had to be fixed
Cocoa Beach, Florida
Positive section of review
Close to the water, quiet, perfect sized pool
Negative section of review
Coined laundry made it harder to keep up with laundry unless you had plenty of coins
Fayetteville, North Carolina
Positive section of review
Customer service was great.
Negative section of review
That they don't have a ice machines. My room needed to be vacuum 😩 .they could put doors on the closet areas
Columbia, Tennessee
Positive section of review
Where the hotel is
Negative section of review
No elevator, not a decent breakfast. 176.00 is too high for this kind of poor hotel.
Bremerton, Washington State
Positive section of review
View was awesome
Negative section of review
Stayed 4 nights only got breakfast once. Coned off parking spots close to the building
Fultondale, Alabama
Positive section of review
Great location
Negative section of review
Condescending guy at the desk
Las Vegas, Nevada
Positive section of review
Everything
Negative section of review
No room service
Cartersville, Georgia
Positive section of review
Nothing
Negative section of review
Arrived at 10:06. Sign on office door said office closed at 10:00. I knocked on door and rang bell for 15;00 nobody came. I was stuck with no room for the night. Homeless people were doing drugs out in the open like it was normal. I was scared for my safety