1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bar Harbor, Maine
Positive section of review
Great location in downtown Bar Harbor; clean rooms with free parking and coffee always available.
Panama City Beach, Florida
Positive section of review
I loved the view and the comfortable bed.and the beach.Ive come here to stay 4 years in a row.
Negative section of review
The bathroom was disgusting and unacceptable. The struggle to get signed in was such a discomfort. After traveling 7 hrs with my granddaughter in the car. We just wanted to rest. And get her fed. I was treated with disrespect when I asked a staff member could they help me with getting warm water for a bottle.she looked me up and down and preceded to ask me did i have a room. I said of course but we cant get in our room. Due to registration having problems processing. She told me no. I told her I'm sure there's warm water in the hotel. But thank you anyways. She said with an attitude like that she wasn't going to help me. I told her it was obvious that she already decided she wasn't going to help me. I notified the front desk of the incident. On top of not being able to get registered until late in the evening we attempted two to three times both registers were not seemingly to work only to come to find out that they weren't processing my payment right and needed training on how to do so so the office manager came out and showed them where they were making errors and show them how to fix it. But all that time I was left in the sun basically with my grandbaby and my kids waiting and then was treated badly and I didn't appreciate it I've never been treated like that there.
Pasadena, California
Positive section of review
The staff was great! The rooms were clean and the breakfast was perfect!
Negative section of review
Everything was great! We will definitely be back!
Elk Grove Village, Illinois
Positive section of review
Was put in a good area for experiencing different food options.
Negative section of review
Was overall not pleased with how you would make a complaint about way too much going on and nothing got done about it. There was way too many children per room. All the amenities were taken over by children not governed by parents at all. Constant running up and down the hallways, screaming, or just disrespectful. The staff was told many of times about these issues and nothing was done about it. Hopefully they make a more strict program for checking people in and allowing soo many people into each room.
Nashville, Tennessee
Positive section of review
The staff was great and amenities were awesome!
Negative section of review
It seemed a bit dated and had a lot of wear tot he entire facility. Our room door had a broken lock on the inside, so trying to keep a runaway toddler in the room was more difficult.
Florence, Kentucky
Positive section of review
Surprising my hubby with a themed room was fun
Negative section of review
Bed was uncomfortable and room was worn out
Jeffersonville, Indiana
Positive section of review
Room was okay
Kill Devil Hills, North Carolina
Positive section of review
Ocean Front
Negative section of review
Building was rundown
Panama City Beach, Florida
Positive section of review
Location
Negative section of review
Dirty