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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sonoma, California
Positive section of review
Very nice place ! Our room was large and with the fireplace, but we didn't use it , because we had stayed there in June. They offer very delicious breakfast every morning.
Negative section of review
None
Morrisville, North Carolina
Positive section of review
The place was nice enough for the value. The access from the street isn’t the best, but it’s a great short drive to the airport.
Santa Clara, California
Positive section of review
Pros: Staff were very friendly and professional. Good location, clean room. Cons: No room service, no drinking water in room
Negative section of review
Pros: Staff were very friendly and professional. Good location, clean room. Cons: No room service, no drinking water in room
San Francisco, California
Positive section of review
The bell desk was helpful and the bartenders at the bar were great. Very friendly.
Negative section of review
Where to start. When we got there the clearance for parking is only 6ft which didn’t work for us because we were in my husband’s work truck that has a ladder rack. They told us the parking across the street had a 7ft clearance but it was not with the hotel so we would have to figure that out on our own, they ended up letting us park out front but still charged us the $68 they charge for parking. The second issue might be my fault, I thought I booked a double bed room since I was traveling with my husband and 3 kids, I guess I somehow booked a king bed. When we got there they gave me the keys and we went up and noticed it was a king bed room so we called right away and asked if there was any way we can switch to a double bed, they said absolutely not they were completely sold out for the night so we were stuck with one bed. Luckily we always travel with our two year olds playpen for him so we planned on just having him sleep there for the night and having my oldest old sleep on the couch and our 4 in our bed with us. When we got there we also noticed the room was very hot so we called after we turned the ac on and it wouldn’t cool after 45 minutes. When we called they rudely said that the reason it was still not working properly is because we turned it too low and had to wait for it to work. We decided to give it some more time like they suggested and after another 45 minutes still nothing. We called again and they said they would send the tech over but they did not know how soon he would make it to us. After waiting again he finally makes it over to us and says that the ac is not working and that he has to swap it out for a new one but that he had to go and get one and his tools and that he would be back in 25 minutes at this point the room just feels hotter and our two year old is starting to get fussy because we has not been able to nap.
Chesterfield, Missouri
Positive section of review
Everything was beyond better than expected.
Negative section of review
Location
Seattle, Washington State
Positive section of review
It was comfy and close to transportation
Negative section of review
N/A
Bakersfield, California
Positive section of review
Heavy security presence
Negative section of review
The poor Signal is reception
Rapid City, South Dakota
Positive section of review
Nothing
Negative section of review
Everything
New Orleans, Louisiana
Positive section of review
Nothing
Negative section of review
Nothing